Company C is dealing with a public relations crisis. As a manager, what decisions would you make to manage the situation effectively, rebuild the company's reputation, and regain public trust?
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Company C is dealing with a public relations crisis. As a manager, what decisions would you make to manage the situation effectively, rebuild the company's reputation, and regain public trust?
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- Draw up a skeleton of a crisis management plan that would assist Danone Nutricia in dealing with the Public Relations issue they face and make recommendations on how they could improve dealing with this issue in the futureIf a business marketer can develop a really hot system to market their product, but if they have not taken time to build in an employee communications plan, the marketing effort is dead in the water, explain why?How can a business effectively communicate its customer-focused approach to the public and build a positive reputation?
- Assume you are the new Public Relations Manager for the Elgin and you have been tasked with resolving the crisis surrounding the fruit juice recalls. Critically discuss the four key elements that your crisis management plan will entail, and discuss the initial points you will consider when planning the crisis management.Tell a story of how you have fallen for misinformation in the past. What do you plan to do to avoid falling for misinformation in the future?Investigate diabetes in your community and using information/various concepts covered in the Business Communication course, write a formal report outlining the existing problem, make reference to current literature, and present a discussion on findings and proffer appropriate conclusions and recommendations.
- Addressing the Prevalence of Depression among Young Adults in Our Community and using information/various concepts covered in the Business Communication course, write a formal report outlining the existing problem, make reference to current literature, and present a discussion on findings and proffer appropriate conclusions and recommendations.How can managers effectively communicate with their employees, customers, and stakeholders? What are the key principles of effective communication, and how can organizations ensure that their messages are heard and understood?You’ve been appointed as the marketing communication officer of a bottle water company. The company recently invested in product development with which you’ve been assigned to communicate with your stakeholders on this development.
- Have you ever felt that your privacy was being stretched, or even violated, by a company? Why? What do you believe should be done to prevent privacy violations? That is, should customer behavior change? How? Should laws be enacted? Addressing what?How can a company's historical online behavior and reputation influence the public's reaction during a crisis?Chapter 3: Customer Relationships: Basic Building Blocks of IDIC and Trust Think about the companies you do business with as a customer. Name an example of a company that identified and recognized you, one that differentiated you by need or value, one that has made interaction easy and fun, and one that has changed something about the way it does business with you now, based on what it knows about you.