
A First Course in Probability (10th Edition)
10th Edition
ISBN: 9780134753119
Author: Sheldon Ross
Publisher: PEARSON
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Consider the example of the three-step airport security. The first step, verifying ID and
boarding pass, takes 30 seconds per passenger. The second step, searching the passenger
for metal objects using a metal detector, takes 10 seconds per passenger. The third step,
running the carry-on luggage through an X-ray machine, takes 60 seconds per passenger. Assume that there are many customers waiting in the process and that each of the
three employees gets paid $15 per hour.(a) What is the cost of direct labor?
(b) What is the labor content?
(c) What is the average labor utilization?

Transcribed Image Text:Chapter Four
Metal detector
Waiting
travelers
Verification
of ID
X-ray machine
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