Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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CASE 1. Disobeying an Informal Order
Mario is working as a clerk in a tax collector’s office. Due to staff shortage, he also performs the task of flag raising over the office building as part of his daily activities, even if it is not part of his official job description.
One day, the governor of their district, Mr. Santiago passed away. Three (3) years ago, Mario’s best friend was murdered during a riot allegedly orchestrated by Mr. Santiago. Nonetheless, the state secretary passes an order to all district collectors, to keep the national flag at “half-mast” (flag flying below the summit of the pole to mourn a death of a person) over their offices.
Mario have read the order of the state secretary. He felt angry with what he presumes as mockery of the national flag in respect to what happened to his best friend. He decided not to report to the office next morning and kept the door key of the rooftop where the flag was located to himself. He is confident that there will be no formal punishment which can be given to him because flag raising and putting it half-mast were not part of his official duty. Mario believes that his boss may reprimand him informally but he doesn’t care anymore because he thinks that Mr. Santiago killed his best friend.
QUESTION: Do you think Mario has made the right decision? Explain your answer.
CASE 2. Returning Unspent Money
Jerome is running Children's Joy Foundation, Inc. to help street children. He receives a government grant of one million pesos for a project to teach out-of-school youths who live in the streets of their city. A year passes, Jerome managed to utilize only Php 500,000 from the grant. Despite his best efforts, he couldn’t convince many poor children or their families to join his program.
As per the grant rules, Jerome has to return all the unspent money back to the government by the end of March 31st. But his colleague Raniel says: “If we honestly return the remaining Php 500,000 from the grant, the government officials may think that we are amateurs and ineffective in running the foundation, and they may substantially reduce our grant next year or even worse, they may not give us any project in the future. We should ask for the help of our chief accountant to manipulate our account books and reflect that majority of the grant was utilized for education. Many other foundations are doing the same thing. There wouldn’t be a problem since nobody will raise an objection, as long as we offer the 20% of the remaining grant to our accountant. Although it sounds unethical, we will not use the money for our personal needs and we will use it for the street children only. Hence, our act is fully ethical and moral.”
QUESTION: What should Jerome do with the money?
CASE 3. Man of Word or Man of money?
Jake is a brilliant math teacher in a private international school and gets a monthly package of Php 40,000. Another school in Manila offers him a package of Php 70,000. He makes a verbal commitment to the Manila school principal and says, “Sure, I’ll join your school by next month. “
But when Jake submits his resignation to his current school, its principal requests him to stay and offers a new package of Php 90,000.
QUESTION: Should Jake take back his resignation? Explain your answer.
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