By firstly defining a consultant, give and explain any three (3) examples of Billing in Consultancy and analyze how each is advantageous to a client.

Explore the role of CRM in managing customer complaints and service requests.

would you recommend Techtonic use, and why?

Identify the four different types of standards which could be used by a company. and the effects the choice of standard would have on the variances calculated.

1. Given the desire of most employees to protect themselves from high healthcarecosts, is there any way for Quality Auto Parts to continue to attract the bestemployees while containing health benefit costs? Why or why not?2. On the basis of what you know about Quality Auto Parts, which of the fourspecific proposals would you be likely to recommend? Can the company adoptsome combination of the three options? What do you recommend and why     DeCarlo came away from the conference with a greater appreciation of the complexityof the problem of increasing employee health insurance costs and a greaterdetermination to do something about it. However, he wasn’t sure about his next steps.He viewed his company as a “preferred employer” because it had always paid abovethe market wage rates and its benefits were always more liberal than those of otherU.S. companies and particularly those of foreign competitors. DeCarlo did not want todo anything to jeopardize his company’s advantage in attracting…

What are some common features of CRM software that assist with sales and marketing efforts?

What is service quality? Why do customers find itdifficult to judge service quality?

Element of differentiation: - Customer service - New product development and innovaton - Design - Branding -Advertising - Quality