b. Describe the FIVE (5) functions provided by workflow software systems in improving efficiency and effectiveness of customer services
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Question 1
b. Describe the FIVE (5) functions provided by workflow software systems in
improving efficiency and effectiveness of customer services
Answer should be in paragraph, thank you.
Step by step
Solved in 2 steps with 2 images
- QUESTION 6:Explain the purpose, methods and the outcome of good customer service process. Your answer must be at least 1-2 pages.markting question....when is the customer said to be satisfied ?15 "Customer is our first priority" is an example of A) policy B) rule C) procedures D) value E) all of the above
- Question 1) Why is it necessary, as part of the planning process for customer service teams, to review previous performance and successful approaches and to identify factors affecting performance? Question 2) Where does the information come from and how is it used? Please note this a two part question for the same questiond. Explain the importance of setting standards for delivery of service.1. Define total customer service and satisfaction 2. Give example
- QUESTION 2 Propose TWO examples of system in Management Information System (MIS) that you believe are the most important to the company, covering the features or functions available in the systems. Support your discussion with the related diagram or screenshot of functions or features provided in the system. Then provide summaries of these two systems in a table form. Please refer to the rubric criteria for the report requirements.QUESTION 29 A _____ must be achieved to fulfill a company’s mission. a. critical success factor b. vision competency c. core competency d. key performance factor QUESTION 38 Transaction processing (TP) systems _____. a. simulate human reasoning by combining a knowledge base and inference rules that determine how the knowledge is applied b. process data generated by day-to-day business operations c. provide job-related information to users at all levels of a company d. include email, voice mail, fax, video conferencing, word processing, automated calendars, database management, spreadsheets, and integrated mobile computing systems QUESTION 40 The systems implementation phase of the systems development life cycle (SDLC) includes an assessment, called a _____, to determine whether the system operates properly and if costs and benefits are within expectation. a. systems estimation b. systems…Please do not give solution in image format thanku The emergency response team (ERT) organization chart by describing the security personnel’s roles and responsibility in responding to fire emergency situations;
- Question 24 Khadija is the Production Supervisor at Dana's Pastries. She directly manages three employees and reports to the Head of the Production department. Use the 'Differentiation as organizing step' to classify Khadija's position Explain your answer Use the editor to format your answerQuestion 1Data Warehouses and Data MartsWrite a one- to two-page (250-500 word) paper that discusses the differences between data warehouses and data marts. Also, discuss how organizations can use data warehouses and data marts to acquire data. You must use the CSU Online Library to locate at least two sources for your paper.Question 2Name the four stages of the business process management cycle and summarize the activities in each.Your response should be at least 200 words in length.Question 3Business Process ManagementIn this writing assignment, you will explore how organizations use business process management (BPM). Write a onepage(250-word) paper explaining how organizations use business process management (BPM). Be sure to use at leastone specific example from the CSU Online Library, and address the following in your paper:What is business process management (BPM)?Why do processes need management?What are BPM activities?Principles of management are significant because of:- Question 13 options: Initiative Increase in efficiency Optimum utilization of resources Adaptation to changing technology