Assuming there is unlimited demand what would be the Utilization for the resource "Receptionists" based on below information: Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient. Based on conversations with staff members at the clinic, you have obtained the following information on the process: It takes about 5 minutes for a customer to fill out the paperwork. Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists. It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment. There are 10 dentists working at the clinic. Each checkup takes 30 minutes, on average. The following table summarizes the process data collected above. Resource Process Staffing (Number of Workers) Processing Time (Minutes per Patient) Self-serve Paperwork - 5 Receptionists Data Entry 2 5 Dental Assistant X-ray 3 15 Dentist Checkup 10 30
Critical Path Method
The critical path is the longest succession of tasks that has to be successfully completed to conclude a project entirely. The tasks involved in the sequence are called critical activities, as any task getting delayed will result in the whole project getting delayed. To determine the time duration of a project, the critical path has to be identified. The critical path method or CPM is used by project managers to evaluate the least amount of time required to finish each task with the least amount of delay.
Cost Analysis
The entire idea of cost of production or definition of production cost is applied corresponding or we can say that it is related to investment or money cost. Money cost or investment refers to any money expenditure which the firm or supplier or producer undertakes in purchasing or hiring factor of production or factor services.
Inventory Management
Inventory management is the process or system of handling all the goods that an organization owns. In simpler terms, inventory management deals with how a company orders, stores, and uses its goods.
Project Management
Project Management is all about management and optimum utilization of the resources in the best possible manner to develop the software as per the requirement of the client. Here the Project refers to the development of software to meet the end objective of the client by providing the required product or service within a specified Period of time and ensuring high quality. This can be done by managing all the available resources. In short, it can be defined as an application of knowledge, skills, tools, and techniques to meet the objective of the Project. It is the duty of a Project Manager to achieve the objective of the Project as per the specifications given by the client.
Assuming there is unlimited demand what would be the Utilization for the resource "Receptionists" based on below information:
Upon arrival, customers first receive a series of paperwork from the receptionist and fill out relevant information such as personal health records and insurance provider. The form is then handed back to the receptionist who enters the information into the computer system for the dentist to see. A dental assistant then takes an X-ray from the patient. A dentist then performs the checkup and discusses any issues with the patient.
Based on conversations with staff members at the clinic, you have obtained the following information on the process:
- It takes about 5 minutes for a customer to fill out the paperwork.
- Entry of information on the paperwork into the system and verification with past records takes another 5 minutes for a receptionist. There are two receptionists.
- It takes 15 minutes, on average, for the dental assistant to take an X-ray. There are three dental assistants on shift at any moment.
- There are 10 dentists working at the clinic. Each checkup takes 30 minutes, on average.
The following table summarizes the process data collected above.
| Resource | Process | Staffing (Number of Workers) | Processing Time (Minutes per Patient) |
|---|---|---|---|
| Self-serve | Paperwork | - | 5 |
| Receptionists | Data Entry | 2 | 5 |
| Dental Assistant | X-ray | 3 | 15 |
| Dentist | Checkup | 10 | 30 |
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