As a tool service centre the arrival rate is two per hour and the service potential is three per hour. Simple queue conditions exist. The hourly wage paid to the attendant at the service centre is *1.50 per hour and the hourly cost of a machinist away from his work is ₹ 4. Calculate: (i) The average number of machinists being served or waiting to be served at any given time. (i) The average time a machinist spends waiting for service. () The total cost of operating the system for an eight-hour day. (iv) The cost of the system if there were two attendants working together as a team, each paid * 1.50 per hour and each able to service on average 2 per hour.

As a tool service centre the arrival rate is two per hour and the service potential is three per hour. Simple queue conditions exist. The hourly wage paid to the attendant at the service centre is 1.50 per hour and the hourly cost of a machinist away from his work is ₹ 4. Calculate: (i) The average number of machinists being served or waiting to be served at any given time. (i) The average time a machinist spends waiting for service. () The total cost of operating the system for an eight-hour day. (iv) The cost of the system if there were two attendants working together as a team, each paid 1.50 per hour and each able to service on average 2 per hour.

Practical Management Science

6th Edition

ISBN:9781337406659

Author:WINSTON, Wayne L.

Publisher:WINSTON, Wayne L.

Chapter2: Introduction To Spreadsheet Modeling

Section: Chapter Questions

Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...

See similar textbooks

Similar questions

Define IT services and distinguish between infrastructure services and application services in the context of IT service management.
please comment on two of your fellow responses, if you agree or disagree, please explain why. Val Respond 1: The front desk at the point of sale, or POS, is where customers pay for goods and services and collect sales taxes by using cash or a credit card. It involves several steps, including planning, design, implementation, and maintenance. 1. Provide the room availability to arriving visitors who haven't made a booking in advance. 2. Speciﬁc commodities are upsold. Because the buyer will be motivated and may even consider purchasing a pricey good or service, it would increase the sale. 3. Confirm and keep track of any product supply to the rooms. 4. Provide any form of data to guests about other products for sale in the property. This covers items like food and drinks. The overall purpose of the front desk is to sell each and every item offered to guests in the hotel's amenities. 5. Every time keep in mind that each sale, even those of the rooms, continues to generate the most…
What distinctions exist between high-contact and low-contact services, and how may these distinctions be discussed?
What are the main differences between the tracking systems used in Amazon fulfillment centers and more traditional monitoring techniques such as human supervisors and time cards?
What help is provided by tracking and analyzing customer data?
Hello. Can you please assist on the following Question Hard Rock Cafe Inc. is a food service, hospitality, and gaming business originally focused on operating casual dining restaurants. Founded in London in 1971, the company developed its brand through the themedrestaurant experience. Customers are typically greeted with an ambiance of rock and roll. The company experienced significant growth and expansion in the 1990s. Today, Hard Rock Cafe is diversified, with operations in the food service (themed restaurants) industry, gaming (casino) industry, and hospitality (hotel) industry. The company has also achieved global status, with restaurants, hotels, and casinos in more than 70 countries. In 2007, the Seminole Tribe of Florida bought the company. At that point, the Hard Rock Cafe Inc. headquarters were moved to Orlando, Florida. This business case is an example of how the differentiation generic strategy can support business development. Also, this case of Hard Rock Cafe sheds light…
Describe the role of AI and chatbots in modern CRM systems. How do these technologies improve customer service and automate routine tasks?
I need question 2 only please
Evaluate how the quality of the guest experience can be affected by the role of Front Office operations and the implications this may have upon measuring service quality
Define Multi-step format
What are some methods for increasing the efficiency of service delivery?