Answer the following questions. Answers are listed at the end of this section.1. The queuing models assume that customers are served in what order?2. Consider two identical queuing systems except for the service time distribution. In the first system, the service time is random and Poisson distributed. The service time is constant in the second system. How would the waiting time differ in the two systems?3. What is the average utilization of the servers in a system that has three servers? On average, 15 customers arrive every 15 minutes. It takes a server exactly three minutes to wait on each customer.4. What is the expected waiting time for the system described in question 3?5. Firms that desire high service levels where customers have short wait times should target server utilization levels at no more than this percentage.
Answer the following questions. Answers are listed at the end of this section.
1. The queuing models assume that customers are served in what order?
2. Consider two identical queuing systems except for the service time distribution. In the first system, the service time is random and Poisson distributed. The service time is constant in the second system. How would the waiting time differ in the two systems?
3. What is the average utilization of the servers in a system that has three servers? On average, 15 customers arrive every 15 minutes. It takes a server exactly three minutes to wait on each customer.
4. What is the expected waiting time for the system described in question 3?
5. Firms that desire high service levels where customers have short wait times should target server utilization levels at no more than this percentage.
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