Analyze basic forms of customer service?
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Analyze basic forms of customer service?
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- Why is customer service important to a business?Compare and contrast the three options from the perspective of customer services?As a future service provider may be in banks, financial institutions or other service organizations and companies, how does SERVICE CULTURE helped you in understanding the whole customer service process?
- What is the importance of Good Customer Relations in attracting potential customers in the service industry?How does the intangibility of services affect the marketing and delivery strategies of service providers?how have you Demonstrated customer service skills in real life. Demonstration includes defining customer service (e.g., internal customer service; external customer service); identifying the benefits of providing helpful, courteous, and knowledgeable customer service; prioritizing customer service (both within an organization and to external customers and stakeholders); anticipating needs of customers and coworkers; demonstrating how to provide helpful, courteous, and knowledgeable service to address customer and/or coworker needs.