After training, Mary Fernandez, a computer tech-nician, had an average observed time for memory-chip tests of 12 seconds. Mary’s performance rating is 100%. The firm has apersonal fatigue and delay allowance of 15%.a) Find the normal time for this process.b) Find the standard time for this process.

Principles of Management
OER 2019th Edition
ISBN:9780998625768
Author:OpenStax
Publisher:OpenStax
Chapter11: Human Resource Management
Section11.2: Human Resource Management And Compliance
Problem 1CC: What are some of the key regulations that guide the compliance work of human resource management?
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After training, Mary Fernandez, a computer tech-
nician, had an average observed time for memory-chip tests of

12 seconds. Mary’s performance rating is 100%. The firm has a
personal fatigue and delay allowance of 15%.
a) Find the normal time for this process.
b) Find the standard time for this process.

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