a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. Procedure A: Procedure B: (3) Average pounds of goods per shipment. hours from ordered to delivered hours from ordered to delivered. Procedure A: Procedure B: lbs. of goods per shipment lbs. of goods per shipment b. Which program should the company implement moving forward?

Managerial Accounting
15th Edition
ISBN:9781337912020
Author:Carl Warren, Ph.d. Cma William B. Tayler
Publisher:Carl Warren, Ph.d. Cma William B. Tayler
Chapter14: The Balanced Scorecard And Corporate Social Responsibility
Section: Chapter Questions
Problem 5E
icon
Related questions
Question
Performance metrics
Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this
strategic objective. The company has provided the following data regarding the two procedures after one month of implementation:
Shipping Procedure A
Shipping Procedure B
72
17.3
7.7
Number of shipping errors
Hours from ordered to shipped -
Shipping time (hours from shipped to delivered)
Pounds of goods shipped
Number of shipments
a. Compute the following performance metrics for each program:
(1) Average number of shipping errors per shipment, rounded to two decimal places.
720,000
200
Procedure A:
error per shipment
Procedure B:
error per shipment
(2) Hours from ordered to delivered, rounded to one decimal place.
hours from ordered to delivered
hours from ordered to delivered
Procedure A:
Procedure B:
(3) Average pounds of goods per shipment.
Procedure A:
lbs. of goods per shipment
Procedure B:
lbs. of goods per shipment i
b. Which program should the company implement moving forward?
120
20.2
6.5
500,000
250
Transcribed Image Text:Performance metrics Apples & Oranges Inc. is trying to become more efficient in shipping goods. It is experimenting with two new shipping procedure initiatives aimed at achieving this strategic objective. The company has provided the following data regarding the two procedures after one month of implementation: Shipping Procedure A Shipping Procedure B 72 17.3 7.7 Number of shipping errors Hours from ordered to shipped - Shipping time (hours from shipped to delivered) Pounds of goods shipped Number of shipments a. Compute the following performance metrics for each program: (1) Average number of shipping errors per shipment, rounded to two decimal places. 720,000 200 Procedure A: error per shipment Procedure B: error per shipment (2) Hours from ordered to delivered, rounded to one decimal place. hours from ordered to delivered hours from ordered to delivered Procedure A: Procedure B: (3) Average pounds of goods per shipment. Procedure A: lbs. of goods per shipment Procedure B: lbs. of goods per shipment i b. Which program should the company implement moving forward? 120 20.2 6.5 500,000 250
Expert Solution
steps

Step by step

Solved in 6 steps

Blurred answer
Similar questions
  • SEE MORE QUESTIONS
Recommended textbooks for you
Managerial Accounting
Managerial Accounting
Accounting
ISBN:
9781337912020
Author:
Carl Warren, Ph.d. Cma William B. Tayler
Publisher:
South-Western College Pub
Managerial Accounting: The Cornerstone of Busines…
Managerial Accounting: The Cornerstone of Busines…
Accounting
ISBN:
9781337115773
Author:
Maryanne M. Mowen, Don R. Hansen, Dan L. Heitger
Publisher:
Cengage Learning
Excel Applications for Accounting Principles
Excel Applications for Accounting Principles
Accounting
ISBN:
9781111581565
Author:
Gaylord N. Smith
Publisher:
Cengage Learning
Essentials of Business Analytics (MindTap Course …
Essentials of Business Analytics (MindTap Course …
Statistics
ISBN:
9781305627734
Author:
Jeffrey D. Camm, James J. Cochran, Michael J. Fry, Jeffrey W. Ohlmann, David R. Anderson
Publisher:
Cengage Learning
Cornerstones of Cost Management (Cornerstones Ser…
Cornerstones of Cost Management (Cornerstones Ser…
Accounting
ISBN:
9781305970663
Author:
Don R. Hansen, Maryanne M. Mowen
Publisher:
Cengage Learning