A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher ave customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score betw and 5, with 1 being poor and 5 being excellent. 174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.

MATLAB: An Introduction with Applications
6th Edition
ISBN:9781119256830
Author:Amos Gilat
Publisher:Amos Gilat
Chapter1: Starting With Matlab
Section: Chapter Questions
Problem 1P
icon
Related questions
Question
A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher average
customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score between 1
and 5, with 1 being poor and 5 being excellent.
174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For the
west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.
Transcribed Image Text:A USA based cable broadband company wants to investigate whether it's east coasts customers have a higher average customer satisfaction score than compared to it's west coast customers. The customer survey asks for a score between 1 and 5, with 1 being poor and 5 being excellent. 174 east coast customers are surveyed, and the sample mean is 3.35 with a sample standard deviation of 0.51. For the west coast, 355 customers are surveyed, and the sample mean is 3.24 with a sample standard deviation of 0.52.
What is the null and alternative hypothesis for this test?
○ Ho : Xeast - Xwest 0 vs Ha : Xeast - Ăwest ‡ 0
=
Hopeast
O Hopeast
-
:
· µwest ≤ 0 vs Ha μeast
west
=
0 vs Ha east
-
- Hwest > 0
Mwest 0
Transcribed Image Text:What is the null and alternative hypothesis for this test? ○ Ho : Xeast - Xwest 0 vs Ha : Xeast - Ăwest ‡ 0 = Hopeast O Hopeast - : · µwest ≤ 0 vs Ha μeast west = 0 vs Ha east - - Hwest > 0 Mwest 0
Expert Solution
steps

Step by step

Solved in 4 steps with 1 images

Blurred answer
Similar questions
Recommended textbooks for you
MATLAB: An Introduction with Applications
MATLAB: An Introduction with Applications
Statistics
ISBN:
9781119256830
Author:
Amos Gilat
Publisher:
John Wiley & Sons Inc
Probability and Statistics for Engineering and th…
Probability and Statistics for Engineering and th…
Statistics
ISBN:
9781305251809
Author:
Jay L. Devore
Publisher:
Cengage Learning
Statistics for The Behavioral Sciences (MindTap C…
Statistics for The Behavioral Sciences (MindTap C…
Statistics
ISBN:
9781305504912
Author:
Frederick J Gravetter, Larry B. Wallnau
Publisher:
Cengage Learning
Elementary Statistics: Picturing the World (7th E…
Elementary Statistics: Picturing the World (7th E…
Statistics
ISBN:
9780134683416
Author:
Ron Larson, Betsy Farber
Publisher:
PEARSON
The Basic Practice of Statistics
The Basic Practice of Statistics
Statistics
ISBN:
9781319042578
Author:
David S. Moore, William I. Notz, Michael A. Fligner
Publisher:
W. H. Freeman
Introduction to the Practice of Statistics
Introduction to the Practice of Statistics
Statistics
ISBN:
9781319013387
Author:
David S. Moore, George P. McCabe, Bruce A. Craig
Publisher:
W. H. Freeman