Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
Glencoe Algebra 1, Student Edition, 9780079039897, 0079039898, 2018
18th Edition
ISBN: 9780079039897
Author: Carter
Publisher: McGraw Hill
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A service company receives on average 4 service requests per day.
The requests are received randomly according to Poisson process.
The company has 2 service engineers and sends one engineer to attend each request.
1
An engineer needs an exponentially distributed service time with the mean of
day(s).
2
The company's policy is to have maximum of 2 requests waiting in the queue
If this number is reached, all incoming requests are rejected (sent to a competitor).
Answer the following questions based on the information provide above:
(a) Using the Kendall's notation, indicate what type of queueing system it is:
(b) Compute the system state probabilities (provide at least 3 decimals):
Po =
P1=
P2 =
P3 =
Pa =
(c) Compute the expected total number of customer requests (waiting and served) in the system.
ELL] =
(d) Compute the expected number of accepted requests.
Aaccepted =
(e) Compute the expected total processing time (waiting + being served) for the accepted requests.
E[Time] =
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Transcribed Image Text:A service company receives on average 4 service requests per day. The requests are received randomly according to Poisson process. The company has 2 service engineers and sends one engineer to attend each request. 1 An engineer needs an exponentially distributed service time with the mean of day(s). 2 The company's policy is to have maximum of 2 requests waiting in the queue If this number is reached, all incoming requests are rejected (sent to a competitor). Answer the following questions based on the information provide above: (a) Using the Kendall's notation, indicate what type of queueing system it is: (b) Compute the system state probabilities (provide at least 3 decimals): Po = P1= P2 = P3 = Pa = (c) Compute the expected total number of customer requests (waiting and served) in the system. ELL] = (d) Compute the expected number of accepted requests. Aaccepted = (e) Compute the expected total processing time (waiting + being served) for the accepted requests. E[Time] =
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