A prospect contacts the Broker's office looking for a quote to insure their 2017 vehicle. The individual has recently moved to Canada and does not know how the process works. What should the Broker do? OA) Inform the prospect that they need an automobile policy, request proof of license and insurance, if available, provide a quote, explain the coverages available and make a recommendation. OB) Explain that they need an automobile policy, provide a quote and tell them to sign an application without providing information on coverages. OC) Advise them to purchase an automobile policy, but because the prospect does not have prior experience refer them to another provider without providing a quote. OD) Send them a blank Ontario Automobile Policy (OAP 1) Application and ask them to complete it without the Broker's assistance.
A prospect contacts the Broker's office looking for a quote to insure their 2017 vehicle. The individual has recently moved to Canada and does not know how the process works. What should the Broker do? OA) Inform the prospect that they need an automobile policy, request proof of license and insurance, if available, provide a quote, explain the coverages available and make a recommendation. OB) Explain that they need an automobile policy, provide a quote and tell them to sign an application without providing information on coverages. OC) Advise them to purchase an automobile policy, but because the prospect does not have prior experience refer them to another provider without providing a quote. OD) Send them a blank Ontario Automobile Policy (OAP 1) Application and ask them to complete it without the Broker's assistance.
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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