4. Vacation Inns is a chain of hotels operating in the southwestern part of the United States. The company uses a toll-free telephone number to make reservations for any of its hotels. The average time to handle each call is 3 minutes, and an average of 12 calls are received per hour. The probability distribution that describes the arrivals is unknown. Over a period of time it is determined that the average caller spends 6 minutes either on hold or receiving service. Find the average time in the queue, the average time in the system, the average number in the queue, and the average number in the system.

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Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of 3 hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all service calls. A statistical analysis of historical service records indicates that a customer requests a service call at an average rate of one call per 50 hours of operation. If the service technician is available when a customer calls for service, it takes the technician an average of 1 hour of travel time to reach the customer’s office and an average of 1.5 hours to complete the repair service. However, if the service technician is busy with another customer when a new…

What is the answer in this number 2?

Scenario Office Equipment, Inc. (OEI) leases automatic mailing machines to business customers in Fort Wayne, Indiana. The company built its success on a reputation of providing timely maintenance and repair service. Each OEI service contract states that a service technician will arrive at a customer’s business site within an average of 3 hours from the time that the customer notifies OEI of an equipment problem. Currently, OEI has 10 customers with service contracts. One service technician is responsible for handling all service calls. A statistical analysis of historical service records indicates that a customer requests a service call at an average rate of one call per 50 hours of operation. If the service technician is available when a customer calls for service, it takes the technician an average of 1 hour of travel time to reach the customer’s office and an average of 1.5 hours to complete the repair service. However, if the service technician is busy with another customer when a…

Savemore has 4 check-out counters. Prediction says that the duration of customer transaction is exponentially distributed with a mean of 4.9 minutes. In the peak hour, customer arrivals are exponentially distributed with a mean arrival rate of 17.3 customers/hr. Determine the probability that a customer will wait in a queue? Answer in four decimal places.

Globe Industries is a multinational tech company specializing in e-commerce, cloud computing and artificial intelligence. GLOBE INDUSTRIES has an online shopping website/app where persons globally can purchase a variety of new and used goods, including computers, vehicles, music and books. Consumers are not using Globe Industries' e-commerce website/app because it lacks certain functions or features that make their online shopping experience easier. Issue The issue of customer retention has been the topic of discussion among the management team for months at Globe Industries. They have noted several complaints and concerns regarding the predicaments that the company is experiencing, which has negatively affected the company’s profits. The number one complaint noted was; the outdated approach to the company’s operations. This problem is stemming from the lack of access to information by its users from their own personal accounts. It was noted that in order for a transaction to be…

Attendance at Orlando's newest Disneylike attraction, Lego World, has been as follows: Quarter Quarter Guests (in thousands) Guests (in thousands) Winter Year 1 68 Summer Year 2 120 Spring Year 1 99 Fall Year 2 51 Summer Year 1 155 Winter Year 3 99 Fall Year 1 75 Winter Year 2 65 Spring Year 3 Summer Year 3 151 207 Spring Year 2 84 Fall Year 3 98 Based on the given attendance, the seasonal indices for each of the seasons are (round your responses to three decimal places): Season Index Winter

1. Landing in the city of Bucaramanga after taking the Copetran bus from 6:00 PM Eidis Yuseth wants you to design an effective presentation to describe the following: Queuing theory models: M/M/S For each model indicate:The definition, The Mathematical Fundamentals, Examples. Design an effective form and presentation to understand the main concepts associated with decision analysis and game theory