Understanding Business
12th Edition
ISBN: 9781259929434
Author: William Nickels
Publisher: McGraw-Hill Education
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- Consequences of Inadequate Training DesignYou are the HR manager for a hospital that is updating its online system for patient registration, billing, and medical records management. The current system has been in place for the past several years and most employees are proficient users. In anticipation of transitioning to the new system, you contacted area hospitals that adopted the same new system. Your goal is to understand the training protocol and how well employees are applying what they learned to performing their jobs. Some hospitals surveyed used a blended learning approach that included a three-hour traditional classroom lecture, one-hour video instruction, and three hours of hands-on experience following the lecture segments. Those hospitals reported successful learning and transfer. Other hospitals limited training exclusively to either the three-hour lecture or one-hour online learning module. Administrators in these hospitals admitted that employees were generally not well…arrow_forwardWrite 10 questions you have about the program or the program being in a school?arrow_forwardIn your first post, share your experiences of a personal performance review process. What were your observations? How well was information communicated? Then, what do you think you'll do in the future when both giving and receiving feedback? And finally, it was suggested that you give those on your assignment team feedback. Please report back your experiences.arrow_forward
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