17. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and ? A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter2: Introduction To Spreadsheet Modeling
Section: Chapter Questions
Problem 20P: Julie James is opening a lemonade stand. She believes the fixed cost per week of running the stand...
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17. Services differ from manufactured products in four ways. Intangibility, Inseparability,
Perishability and
A. Homogeneity
B. Heterogeneity
C. Intractability
D. Invisibility
E. None of the above
18. The implications of low volume production include the following except
a) Low unit cost
b) Less systematization
c) Low repetition
d) Each staff performs more of jobs
e) None of the above
19. The steps in the design process include the following except
a) Idea generation
b) Feasibility
c) Productions
d) Final Design
e) All the above
20. Operations management is concerned with problem solving and decision making in two
broad areas namely;
a) Facility planning and facility location
b) Designing & planning of production systems and operations and control of systems
c) Planning and controlling of the systems and operation and management of the system
d) Designing the system and managing the systems
e) None of the above
Transcribed Image Text:17. Services differ from manufactured products in four ways. Intangibility, Inseparability, Perishability and A. Homogeneity B. Heterogeneity C. Intractability D. Invisibility E. None of the above 18. The implications of low volume production include the following except a) Low unit cost b) Less systematization c) Low repetition d) Each staff performs more of jobs e) None of the above 19. The steps in the design process include the following except a) Idea generation b) Feasibility c) Productions d) Final Design e) All the above 20. Operations management is concerned with problem solving and decision making in two broad areas namely; a) Facility planning and facility location b) Designing & planning of production systems and operations and control of systems c) Planning and controlling of the systems and operation and management of the system d) Designing the system and managing the systems e) None of the above
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20. Operations management is concerned with problem solving and decision making in two broad areas namely; a) Facility planning and facility location b) Designing & planning of production systems and operations and control of systems c) Planning and controlling of the systems and operation and management of the system d) Designing the system and managing the systems e) None of the above

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