1.DG Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffe by one employee (for a total of four employees). The processing time for each activity is given as follows: Wage rate (S per hour) Activity Processing time per customer 2 seconds Greet customer Take order 30 seconds Process order 60 seconds 15 Deliver order 5 seconds Assume demand is unlimited. If two additional employees are added to the current bottleneck activity, what will be the average labor utilization? 3X 25% 2.Guests are arriving at a party at a rate of 12 per minute. Each guest will be checked in, served a drink, and accompanied to his/her table by one receptionist, one bartender, and one usher, respectively. Both the receptionist and usher can serve 10 guests per minute, whereas the bartender takes5 minutes to serve one guest. The is a nonbottleneck resource and its utilization is O receptionist, 20% 2 usher, 2% 3) usher, 100% O bartender, 100% 2 1:42

Practical Management Science
6th Edition
ISBN:9781337406659
Author:WINSTON, Wayne L.
Publisher:WINSTON, Wayne L.
Chapter4: Linear Programming Models
Section4.8: Data Envelopment Analysis (dea)
Problem 42P
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1.DG Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffe
by one employee (for a total of four employees). The processing time for each activity is given as follows:
Wage rate
(S per hour)
Activity
Processing time per customer
2 seconds
Greet customer
Take order
30 seconds
Process order
60 seconds
15
Deliver order
5 seconds
Assume demand is unlimited. If two additional employees are added to the current bottleneck activity, what will be the average labor
utilization?
3X
25%
2.Guests are arriving at a party at a rate of 12 per minute. Each guest will be checked in, served a drink, and accompanied to his/her
table by one receptionist, one bartender, and one usher, respectively. Both the receptionist and usher can serve 10 guests per minute,
whereas the bartender takes 5 minutes to serve one guest. The
is a nonbottleneck resource and its utilization is
O receptionist, 20%
2 usher, 2%
(3) usher, 100%
O bartender, 100%
2 1:42
Transcribed Image Text:1.DG Fast Food has four activities in serving a customer: greet customer, take order, process order, and deliver order. Each activity is staffe by one employee (for a total of four employees). The processing time for each activity is given as follows: Wage rate (S per hour) Activity Processing time per customer 2 seconds Greet customer Take order 30 seconds Process order 60 seconds 15 Deliver order 5 seconds Assume demand is unlimited. If two additional employees are added to the current bottleneck activity, what will be the average labor utilization? 3X 25% 2.Guests are arriving at a party at a rate of 12 per minute. Each guest will be checked in, served a drink, and accompanied to his/her table by one receptionist, one bartender, and one usher, respectively. Both the receptionist and usher can serve 10 guests per minute, whereas the bartender takes 5 minutes to serve one guest. The is a nonbottleneck resource and its utilization is O receptionist, 20% 2 usher, 2% (3) usher, 100% O bartender, 100% 2 1:42
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ISBN:
9781337406659
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Publisher:
Cengage,