1. The leader in the quality movement who recommended that organizations "eliminate numerical quotas for the work force and numerical goals for management.": A. Juran B. Ishikaw C. Crosby D. Feigenbaum E. Taguchi F. none of the above

Describe the Six Sigma methodology.

“TQM is a management approach not a quality concept.” On the basis of the Competing Values Framework (Quinn et al., 2003) critically evaluate how the management of quality has evolved with general management concepts over the past century. NOTE: Your answer to this question will require an understanding of how the various management models have transitioned through the framework from Rational Goal-Internal Process-Human Relations and Open Systems; the emphasis of these eras and the implications for quality management practice.

2.1. Backwoods American, Inc., produces expensive water-repellent, down-filled parkas. The company implemented a total quality-management program in 2014. Following are quality-related accounting data that have been accumulated for the five-year period after the program’s start.    Year                   2015     2016     2017     2018     2019Quality Costs (000s)Prevention     $3.2     10.7     28.3     42.6     50.0Appraisal        26.3     29.2     30.6     24.1     19.6Internal failure 39.1     51.3     48.4     35.9     32.1External failure  118.6     110.5     105.2     91.3     65.2Accounting Measures (000s)Sales              $2,700.6   2,690.1  2,705.3  2,310.2  2,880.7Manufacturing                     cost                   420.9     423.4     424.7     436.1     435.5     a. Compute the company’s total failure costs as a percentage of total quality costs for each of the five years. Does there appear to be a trend to this result? If so, speculate on what might have caused the…

Mention 5 Avantages  of total quality management.

Which of the below total quality management elements can be found on the case study attached, motivate your answer 1. Ethics - Ethics is the discipline concerned with good and bad in any situation. It is a two faceted subject represented by organizational and individual ethics. Organizational ethics establish a business code of ethics that outlines guidelines that all employees are to adhere to in the performance of their work. Individual ethics include personal rights or wrongs.   2. Integrity - Integrity implies honesty, morals, values, fairness, adherence to the facts and sincerity. The characteristic is what customers (internal or external) expect and deserve to receive.  People see the opposite of integrity as duplicity. TQM will not work in an atmosphere of duplicity.    3. Trust - Trust is a by-product of integrity and ethical conduct. Without trust, the framework of TQM cannot be built. Trust fosters the full participation of all members. It allows empowerment that encourages…

The Foschini Group (TFG) embraced the "local is lekker" drive. Based on the information provide in the case study, which cost element was the most probable factor in TFG addressing their inventory shortages due to the pandemic? Increased inventory carrying costs due to pandemic restrictions Increased transport costs Increased back orders Additional administrative costs K

Critically evaluate the total quality management (TQM) philosophy, and analyse its eight core principles.

Critically evaluate the use of a Balanced Scorecard in your organization (or a previous organization you have worked in) Evaluate the challenges of Balanced Scorecard and the challenges to achieving the goals in point 2c

Describe the elements of Total Quality Management (TQM)