1. Sales clerk answers telephone and connects to a customer 2. Clerk verifies customer information 3. Clerk initiates the creation of a new order Customer requests an item to be added to the 3.1 Create a new order 4. order 5. Clerk verifies the item (Checks availability) 5.1 Display item information 6. Clerk adds item to the order 6.1 Add create an order item 7. Repeat steps 4, 5, 6 until all items are added to the order 8.1 Complete order 8.2 Compute totals 9.1 Verify payment 8. Customer indicates end of order, clerk enters end of order 9. Customer submits payment; clerk enters amount 9.2 Create order transaction 92 Finalize order

1. Sales clerk answers telephone and connects to a customer 2. Clerk verifies customer information 3. Clerk initiates the creation of a new order Customer requests an item to be added to the 3.1 Create a new order 4. order 5. Clerk verifies the item (Checks availability) 5.1 Display item information 6. Clerk adds item to the order 6.1 Add create an order item 7. Repeat steps 4, 5, 6 until all items are added to the order 8.1 Complete order 8.2 Compute totals 9.1 Verify payment 8. Customer indicates end of order, clerk enters end of order 9. Customer submits payment; clerk enters amount 9.2 Create order transaction 92 Finalize order

Computer Networking: A Top-Down Approach (7th Edition)

7th Edition

ISBN:9780133594140

Author:James Kurose, Keith Ross

Publisher:James Kurose, Keith Ross

Chapter1: Computer Networks And The Internet

Section: Chapter Questions

Problem R1RQ: What is the difference between a host and an end system? List several different types of end...

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