1. In light of the purposes of a job description, what are the strengths and weaknesses of each?  2. Which is the more effectively written?  Why? 3. How could each of these job descriptions be improved?

Understanding Business
12th Edition
ISBN:9781259929434
Author:William Nickels
Publisher:William Nickels
Chapter1: Taking Risks And Making Profits Within The Dynamic Business Environment
Section: Chapter Questions
Problem 1CE
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1. In light of the purposes of a job description, what are the strengths and weaknesses of each? 

2. Which is the more effectively written?  Why?

3. How could each of these job descriptions be improved? 

 

JOB DESCRIPTION
Job Title: Word Processor
Department: Branch Administration
Reports to: Branch Administrative Manager
I. GENERAL SUMMARY OF RESPONSIBILITIES:
Types, edits, and distributes various correspondence to clients and internal staff.
Transmits and proofs various essential status reports for day to day operations.
II. SPECIFIC JOB RESPONSIBILITIES:
1. Type daily correspondence. (50%)
2. Proof and print out a final copy for distribution. (15%)
3. Receive handwritten copies and place in priority file. (2%)
4. Type special projects, such as proposals, quotations, systems analysis, and office
surveys for marketing department. (25%)
5. Log updates, volume, and turnaround time records of completed work. (4%)
6. Receive and place priority on rush requests and special projects. (3%)
7. Serve as backup for receptionist. (1 %)
III. JOB SPECIFICATIONS:
High school degree required, with 1-2 years college helpful. Type 50 WPM. Must
have good eye for neatness and quality typed documents. Also, ability to work with
people in developing proposals essential.
Transcribed Image Text:JOB DESCRIPTION Job Title: Word Processor Department: Branch Administration Reports to: Branch Administrative Manager I. GENERAL SUMMARY OF RESPONSIBILITIES: Types, edits, and distributes various correspondence to clients and internal staff. Transmits and proofs various essential status reports for day to day operations. II. SPECIFIC JOB RESPONSIBILITIES: 1. Type daily correspondence. (50%) 2. Proof and print out a final copy for distribution. (15%) 3. Receive handwritten copies and place in priority file. (2%) 4. Type special projects, such as proposals, quotations, systems analysis, and office surveys for marketing department. (25%) 5. Log updates, volume, and turnaround time records of completed work. (4%) 6. Receive and place priority on rush requests and special projects. (3%) 7. Serve as backup for receptionist. (1 %) III. JOB SPECIFICATIONS: High school degree required, with 1-2 years college helpful. Type 50 WPM. Must have good eye for neatness and quality typed documents. Also, ability to work with people in developing proposals essential.
GUARDIAN HOSPITAL
JOB DESCRIPTION SHEET
JOB TITLE: Ambulance Driver
JOB #: 6-394
DEPARTMENT: Admitting (on-daily dispatch basis)
SUPERVISED BY: Hospital administrator.
SUMMARY:
Carries or-assists patients into and out of vehicle, using a stretcher. Transports sick or
injured by ambulance and renders first aid. Cleans ambulance and performs minor
repairs on same.
DUTIES:
1. Transports sick or injured persons by motor vehicle of up to 1-1/2 ton rated capacity.
2. Carries or assists patients into and out of vehicle, in a manner to minimize the
aggravation of their condition, with or without use of a stretcher. Improvises
stretchers when necessary and may administer first aid.
3. Drives ambulance rapidly during emergency, terrain permitting, and possibly through
congested areas.
4. Keeps vehicle in a clean and orderly condition and makes minor repairs and
adjustments. Checks oil pressure and level, gasoline, water in battery and
radiator, and tire pressure to insure that these conditions are satisfactory for
immediate and continued use of the vehicle.
5. Prepares reports indicating departments and arrivals on calls. Makes trips for the
delivery of packages and mail.
6. Replaces dirty linen after each trip and dresses stretchers.
EDUCATION:
High school education is preferred. Courses in first aid and automobile mechanics are
desirable.
TRAINING & EXPERIENCE:
One year of experience driving an automobile. Should know how to make minor repairs to
an automobile and be familiar with traffic regulations and location of city streets. Worker
receives on-the-job training in methods and procedures.
INITIATIVE & INGENUITY:
Tact and sympathy in dealing with a variety of types of patients. Considerable initiative
and judgment involved in moving patients, administering first aid, and driving vehicle
rapidly through crowded streets. Works under general supervision performing tasks that
are usually routine, but may require occasional independent decisions.
PHYSICAL DEMANDS:
Lifts and carries patients. Eye, hand, and foot coordination; color vision; depth perception
to drive vehicle. Stoops and pulls stretcher.
EQUIPMENT:
Motor vehicle up to 1-1/2 ton rated capacity. May be required to operate vehicle up to
2-1/2 ton rated capacity.
WORKING CONDITIONS:
Spends most of working day in clean, heated, well-lighted, and ventilated office. Drives
ambulance in all types of weather. Is subject to traffic hazards, infections from diseased
patients, and injury from violent patients.
Transcribed Image Text:GUARDIAN HOSPITAL JOB DESCRIPTION SHEET JOB TITLE: Ambulance Driver JOB #: 6-394 DEPARTMENT: Admitting (on-daily dispatch basis) SUPERVISED BY: Hospital administrator. SUMMARY: Carries or-assists patients into and out of vehicle, using a stretcher. Transports sick or injured by ambulance and renders first aid. Cleans ambulance and performs minor repairs on same. DUTIES: 1. Transports sick or injured persons by motor vehicle of up to 1-1/2 ton rated capacity. 2. Carries or assists patients into and out of vehicle, in a manner to minimize the aggravation of their condition, with or without use of a stretcher. Improvises stretchers when necessary and may administer first aid. 3. Drives ambulance rapidly during emergency, terrain permitting, and possibly through congested areas. 4. Keeps vehicle in a clean and orderly condition and makes minor repairs and adjustments. Checks oil pressure and level, gasoline, water in battery and radiator, and tire pressure to insure that these conditions are satisfactory for immediate and continued use of the vehicle. 5. Prepares reports indicating departments and arrivals on calls. Makes trips for the delivery of packages and mail. 6. Replaces dirty linen after each trip and dresses stretchers. EDUCATION: High school education is preferred. Courses in first aid and automobile mechanics are desirable. TRAINING & EXPERIENCE: One year of experience driving an automobile. Should know how to make minor repairs to an automobile and be familiar with traffic regulations and location of city streets. Worker receives on-the-job training in methods and procedures. INITIATIVE & INGENUITY: Tact and sympathy in dealing with a variety of types of patients. Considerable initiative and judgment involved in moving patients, administering first aid, and driving vehicle rapidly through crowded streets. Works under general supervision performing tasks that are usually routine, but may require occasional independent decisions. PHYSICAL DEMANDS: Lifts and carries patients. Eye, hand, and foot coordination; color vision; depth perception to drive vehicle. Stoops and pulls stretcher. EQUIPMENT: Motor vehicle up to 1-1/2 ton rated capacity. May be required to operate vehicle up to 2-1/2 ton rated capacity. WORKING CONDITIONS: Spends most of working day in clean, heated, well-lighted, and ventilated office. Drives ambulance in all types of weather. Is subject to traffic hazards, infections from diseased patients, and injury from violent patients.
Expert Solution
Step 1

Job description is a big picture which can have a much larger impact on an organization. The purpose of writing a job description is ensuring that the job can meet the organizational needs by hiring appropriate talent for the particular position. It involves a clear specification of the qualification for a specific role, which ultimately helps in gaining the best fit for the organization.

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