Concept explainers
1. Comet Dry Cleaners specializes in same-day dry cleaning.
Customers drop off their garments early in the morning
and expect them to be ready for pickup on their way home
from work. The risk is, however, that the work needed
on a garment cannot be done that day, depending on
the type of cleaning required. Historically, an average of
20 garments have had to be held over to the next day. The
outlet’s manager is contemplating expanding to reduce
or eliminate that backlog. A simulation model was developed with the following distribution for garments per day:
Number Probability Random Numbers
50 0.10 00–09
60 0.25 10–34
70 0.30 35–64
80 0.25 65–89
90 0.10 90–99
With expansion, the maximum number of garments that
could be dry-cleaned per day is:
Number Probability Random Numbers
60 0.30 00–29
70 0.40 30–69
80 0.30 70–99
In the simulation for a specific day, the number of garments
needing cleaning (NGNC) is determined first. Next, the
maximum number of garments that could be dry-cleaned
(MNGD) is determined. If MNGD Ú NGNC, all garments
are dry-cleaned for that day. If MNGD 6 NGNC, then
(NGNC - MNGD) garments must be added to the number
of garments arriving the next day to obtain the NGNC for
the next day. The simulation continues in this manner.
a. Assuming that the store is empty at the start, simulate
15 days of operation. Use the following random numbers, the first determining the number of arrivals and
the second setting the capacity:
(49, 77), (27, 53), (65, 08), (83, 12), (04, 82),
(58, 44), (53, 83), (57, 72), (32, 53), (60, 79),
(79, 30), (41, 48), (97, 86), (30, 25), (80, 73)
Determine the average daily number of garments held
overnight, based on your simulation.
b. If the cost associated with garments being held over is
$25 per garment per day and the added cost of expansion is $200 per day, is expansion a good idea?
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