1. Behavioral Management believes that management is a continuous process. * true false

Deciding on a department's goals and how to meet them is known as the management function of controlling. True False

Which of the following statements is true of operations management (OM)? a. The application of the concepts and methods of OM is limited to the technology industry. O b. OM is the only function by which managers can directly affect the value provided to all stakeholders. Oc. OM and its principles are exclusively applicable to firms that produce tangible products. € d. The activities involved in OM focus on creating value solely for external customers.

Time-based strategies   a. focus on quality in all phases of an organization.   b. relate to the timing of organizational changes.   c. relate to each of the individual functional areas of the organization.   d. focus on the reduction of time needed to accomplish tasks.   e. all of the above.