Practical Management Science
6th Edition
ISBN: 9781337406659
Author: WINSTON, Wayne L.
Publisher: Cengage,
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Danny Meyer Tipping Philosophy
In 2015, Union Square Hospitality CEO Danny Meyer decided to eliminate tipping at his restaurants. He hoped that the policy would give employees higher and more stable wages. The experiment has reportedly decreased wages and increased turnover, according to current and former employees.
Questions:
1.What are your thoughts about Tipping in the food service industry?
2.Do employees receive fair wages using Danny’s tipping philosophy? Are employees fairly evaluated on their performance and fairly rewarded? Why or why not?
3.As a guest, do you like or dislike the tipping changes?
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