Answered: .An example of a service-after-sale…

Business

Marketing

.An example of a service-after-sale process measure is:

Principles Of Marketing

17th Edition

ISBN:9780134492513

Author:Kotler, Philip, Armstrong, Gary (gary M.)

Publisher:Kotler, Philip, Armstrong, Gary (gary M.)

Chapter1: Marketing: Creating Customer Value And Engagement

Section: Chapter Questions

Problem 1.1DQ

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Question

22.An example of a service-after-sale process measure is:

a.Customer requests handled on first call

b.Modifications required per design

c.Six sigma quality

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