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Zara It Analysis

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Table of Contents
Table of Contents 1
Brief Summary of Zara 2
How would you advise Salgado to proceed on the issue of upgrading Zara’s POS systems? 3 - Should the company upgrade the POS terminals to modern operating system? 3 - Should the company build in-store networks? 4 - Should the company give employees the ability to look up inventory balances for items in their own stores? 4 - Should the company give employees the ability to look up inventory balances for items in their other stores? 4
What is the Zara “business model”? How is it different from the business model of other large clothing retailers? What weaknesses, if any, do you see within this business model? Is it scalable? 4
In your opinion, what are the most …show more content…

With an IT technology upgrade, manual intervention would be eliminated, thus promoting operational efficiency (Moore, 2009).

* Should the company upgrade the POS terminals to modern operating system?
Yes, the POS terminals were out-dated and were being backed by DOS operating system which Microsoft no longer supported. They are running a risk of the product becoming obsolete and being unable to maintain support from vendors. Up-to-date operating system would provide more user friendly mechanisms, more functionality, thus allowing effective communication between stores and headquarters. New modern operating systems would allow simple standardisation and sharing of data across the board. Modern operating systems also provide more security platforms (such as credit card details), inventory management, and report generation for decision making. Also it allows real time transactions to be recorded.

* Should the company build in-store networks?
Yes, the company is missing out on communication and information sharing within the store network system. The in-store network allows connectivity and provides daily sales totals, also ordering in “real time “processing. It allows POS terminals to talk to one another and allows viewing of up-to-date data at any time.

* Should the company give employees the ability to look up inventory balances for items in their own stores?
Absolutely, as it will save time during the ordering

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