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Urgent Care Case Study

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According to the American Academy of Urgent Care Medicine (AACUM), the number of urgent care centers in this country has increased 14 percent to 9,300 centers since 2008. And the results of a 2013 benchmark survey from The Urgent Care Association of America (UCAA) in which 83 percent of urgent care centers experienced growth suggests these facilities aren’t just open to the public, but thriving.
The fragmented urgent-care market is drawing significant attention from providers and investors, with many planning on opening urgent care facilities in the next few years. In fact, according to Chad Pinnell, managing director of health care solutions at JLL, a commercial real estate services firm in Columbus, Ohio, “Clinics and related health facilities account for up to 40 percent of all new retail real estate transactions in some markets.” …show more content…

Reimbursement Considerations
Of course one of the biggest considerations of opening an urgent care center is to vet and contract payors for reimbursement. An urgent care facility can only be monetarily viable when it accepts reimbursements from insurance companies.
Be forewarned – getting your clinic on a payor’s approved list can be a lengthy process, so you’ll want to start this process as soon as possible. Also worth mentioning is the fact that different payors will reimburse varying amounts for urgent care services.
With all of this said, one of the first things you should do when planning to open urgent care center is to contact the contracting departments of the insurance companies as well as government payors like Medicare, Medicaid, and TRICARE (for military benefits).
5. Consider the Technology You’ll Deploy
Besides receiving quality care, one of the biggest concerns (AKA demands) your patients will have is continuity of care. Your urgent care center should be able to share information with patients’ primary care physicians regarding any care that was received in your facility. An EHR solution can make this incredibly

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