The Majestic Hotel Kuala Lumpur Housekeeping Department

2.3.1 The proposed project will face a high level of repetition as there will be a certain amount of similar or identical hotel rooms and floors. Thus, the workers’ expertise will increase with time. However, the design

Cleaning policy states that health and social care providers must provide and maintain a clean and appropriate environment in managed premises that facilitates the prevention and control of infections. The cleaning policy allows there to be a low risk of infections as staff’s are cleaning the areas for example, in a care home the service users may be ill and by the staffs cleaning they could clean the equipment’s that the service users may have used such as wheelchairs which may contain the service users germs and bacteria and by the staff cleaning the service users equipment’s their preventing infections from passing on to

Environmental – With regards to the environmental factors such as the air, noise, and water, inspections are implemented to ensure the company provides corrective actions within the stipulated time. The environmental inspection is part of the legal documentation and environmental authorities as the business operations are on-goings and maintains the competence. Room & Board own most of its locations and searched out freestanding sites with ample parking and easy access for customers. It renovates its store with a particular environment.

My job is to maintain environmental and infection control standards within established policies and procedures of the health care center. I perform a variety of general cleaning tasks to maintain patient rooms, offices, hallways and other assigned areas of the facility. I also distribute and track clean linen to user departments and maintain stock levels on nursing floors. My position follows standard practices and procedures and complies with regulatory requirements.

special attention should be given to maintain quality in the case of the Hotel and

Housekeeping is a somewhat more isolated job as compared to the food service job. Outsourcing of housekeeping may cause the lack in the feeling of belongingness with the hospital. Same happened with the Deaconess Clinic. Due to the isolated job nature of housekeeping jobs, housekeeping employees lost the feeling of belongingness with the hospital as a result the problem of employees turnover started to occur. At last they rehired the employees and used outsource company to manage the housekeeping.

Hotels require meticulous upkeep and cleanliness in order to keep up with guests’ concerns and demand. As a result, cleaning and waste products, and their disposal have become a main issue as hotels attempt to participate in

Housekeeping Department: This is one of the most important departments in the hotel, simply because once people have checked in, they fully expect and demand a spotless room that smells fresh and has world class amenities. I learned how laundry is done, and shadowed the executive housekeeper to learn about detergents, correct placement of sheets, and

In the category of external management, Genting Berhad successful applied “Those who arrive first at the battleground will have sufficient time to rest and prepare against the enemy” this strategy on their business.

All hotels selected has the concept of working procedures. But which are different from each other. But the working procedures which can be defined also by Standard of procedures is an important concept having the same objectives. It is applied for standardization and also for effectiveness. As per WawickShire College (2012), Standard Operating Procedure is a ‘’Written procedure prescribed for repetitive use as a practice, in accordance with agreed upon specifications aimed at obtaining a desired outcome.’’

➢ HMS Interface sends Make Payment (or Credit Payment) message along with customer's payment information to Bill/Payment.

Service is the most important aspect when it comes to handling a hotel. A hotel’s main objective is to provide the best service and tend to all of the guests’ needs and requirements. If there is no service then there would be no business. When running a business, the costumer is always placed first. Poor services can results in a complaint from a guest. But that complaint can be used to better the business in the future.

By handing over the hotel to the efficient management they can chalk out many programs and methods to develop the new system brushing away the old methods which stood as hurdle for the progress. If the new methodology and the progressive steps with new thoughts by the scholars may put an end to the unemployment problems.

9:00 to 10:00, the hotel standards will be explain such as values, visions and history moreover a review of the policies and procedures of the establishments will be explained such as in case of fire what is the procedure and also the expectation of the hotel from the employees.

This is an absolute imperative. Hotels, whether we're talking about a simple Bed and breakfast or about five stars resort, should uphold the highest standards of cleanliness, offering clean public spaces, bathrooms, bedrooms and other spaces. Although it is an