Aetna:
Aetna is a leading health care benefits firm in the United States covering about 28 million individuals under its insurance plans. The company has divested into many different sectors such as medical, pharmacy, dental, behavioral health, group life, long-term care and disability plans, and medical management capabilities. [5]
Aetna providers services under three broad sections – health care, group insurance and large case pension. The health care division includes health and dental plans which are offered on risk and employer-funded basis. Its group insurance offers life, disability, and long-term care insurance products, and its large case pension segment manages many retirement products, including pension and annuity products designed for defined benefit and defined contribution plans. Aetna relies on employer groups, individuals, college students, part-time and hourly workers and more. [5]
Aetna, based out of Hartford, Connecticut, was founded in 1982 as United States Health Care Systems. [5]
Porter’s Five Forces:
Porter’s Five Forces was developed in 1979 by Michael Porter as a framework to assess and evaluate the competitive position of a company in an industry. It is based on the theory that there are five forces which identify the attractiveness and competitive strength of an industry. It is helpful to gain an understanding of a firm’s current positon and the position that the firm may look to capture in the future. Porter’s five forces are also used to
The company’s Health Plan and Medical Services division provides health plan commercial risk, commercial management services, Medicare advantage coordinated care plans, and Medicaid products. It also offers commercial risk products, including health maintenance organization, preferred provider organization, and point of service products to individuals and employer groups. In addition, this segment provides health insurance benefits under the federal employees health benefits program; administrative services only products, such as medical claims administration, pharmacy benefits management, and utilization management and quality assurance programs; consumer-directed benefit options comprising health reimbursement accounts and health savings accounts to commercial customers; and comprehensive health benefits on a risk basis to members participating in the Medicare Advantage Coordinated Care Plans and Medicaid programs. Its Specialized Managed Care includes Medicare Part D program that provides access to prescription drug coverage for eligible beneficiaries; network rental business that offers network rental services through a national PPO network to national, regional, and local third-party administrators, as well as insurance carriers; and behavioral health benefits business provides coordination of comprehensive mental health and substance abuse treatment services. The company’s Workers’ Compensation division offers managed care services, such as
Elana experienced an especially confusing situation. She was insured by the recently collapsed Health Republic through her previous employer. After the collapse of health Republic
Technological advances are intertwine in both areas. Aetna software has been remanufacture more simple and easier for consumers to navigate. They want to have policy information available twenty-four hours and become the leading company in healthcare technology. This will be available in all media devices and work in real-time. Aetna understands that technology is so important that they gave $4.5 million grants to poor minority populations to have digital health technology available for healthier and more active citizens (Kern). In addition, their corporate brand has become popular due to the many areas that Aetna portfolio has grown. They have various individual plans and employee bundles. Aetna brand awareness has risen due to the many accomplishments and years Aetna has been in business. They strive to network with the best providers to give the best quality of healthcare services. With the purchase of InterGlobal in Singapore and Aetna, rebrand within their company expects to improve Aetna brand recognitions, especially in Asia where InterGlobal has a strong relationship (Stefan). Increasing employee rate has even increase its popularity more. Aetna wants to attract and retain their best employees to meet the needs and wants of a consumer individualistic consumer.
Aetna is one of the nation's driving differentiated health care benefits companies, serving an evaluated 46.7 million individuals. Aetna offer a wide extend health insurance products and services including medical, drug store, dental, behavioral wellbeing, group life and disability plans.
Members also gain access to registered nurses on a 24 hour basis through a toll free phone line and can ask questions related to health and wellness, states Aetna. Members have better means to monitor and control their blood pressure using the blood-pressure cuff and support for free. Being a Medicare advantage plan, it offers part C medical coverage. This means a member gains access to both part A and Part B cover ages in one plan. It covers wellness, dental, hearing and vision services.
As a leading insurance company, Aetna’s primary market broadens to reach those who work full time or part time based on hourly wages through its subsidiary company, Strategic Resource Company (SRC) which was bought by Aetna, Inc in 2005 (SRC: Our Mission, 2012). Aetna’s fourth subdivision target market, which is considered the biggest subdivision, is providing insurance to “employers, third-party administrators, commercial insurance companies and other health plans (Aetna Subsidiaries, 2012)”. These latter targets are aimed at through Aetna’s fourth subsidiary Cofinity which includes over 2.5 million members as of 2009 (About Cofinity, 2009). Besides targeting health insurance consumers, Aetna aimed at a target market that excludes health insurance seekers yet includes health care providers. Through a fifth subsidiary, Medicity, Aetna created another target market subdivision where it can provide health information technology in health care facilities such as hospitals and practices (About Medicity, 2012). Finally, Aetna aims at acquiring shareholders and therefore targeted a market of
The original company was founded in Hartford, Connecticut, named Aetna Fire Insurance Company. The name was inspired by an 11,000-foot volcano, which was the most active volcano in Europe. The corporation was later renamed in 1850, as Aetna Life Insurance
Porter's Five Forces is a simple but powerful tool that consist of 5 different forces to understand the competitiveness of your business environment, and for identifying your strategy's potential profitability. The five forces are degree of rivalry, threat of entry, threat of substitutions, buyer power, and supplier power. Each force is helpful in their own way to get to know your rivals a lot better and get to know what can happen in your market.
WellPoint is considered one of the leading commercial health benefits companies in the United States. WellPoint is a health benefits company engaged in providing managed care and health insurance products. The company is an independent licensee of the Blue Cross Blue Shield Association (BCBSA). It is licensed conduct insurance operations in all 50 states of the US through its subsidiaries. WellPoint covers more than 34.8 million people and focus’s on improving the lives of the people and the health of its communities through its healthcare services. WellPoint offers a wide range of network-based managed care plans to the small and large employer, individual, Medicaid and senior markets. In addition, the company offers a
Even the name of Aetna has an interesting origin. In it’s genesis in the early 1800’s, it started out as a fire insurance company in Hartford, Connecticut. At that time Europe’s most active volcano was named Mount Etna, and Aetna wanted to make a play on words with that for their fire insurance company. Henry Leavit Elsworth was it’s most prominent president during this first phase, taking office in 1819.
Porter’s Five Competitive Forces Analysis is a framework developed by Michael E. Porter of Harvard Business School for study of industry analysis by analyzing five competitive forces which define industry and its business strategy. These five competitive forces determine the competitive advantages, disadvantages and attractiveness or profitability of industry.
This was recognized as a factor that observed most insurers cut off the number of covered employers while paying up the consumers. In fact, recent times have seen a gradual increase in the medical costs and expenditure on healthcare services. With an increased cost of healthcare and a decreased number of uninsured individuals, the healthcare insurance industry has begun to thrive. It has experienced an increase in the number of insurance firms, while a decrease in the market concentration (Cole, He, & Karl, 2014). In addition, the industry appreciates the increased premium rates and acknowledges the increased insurance penetration, especially among the aging population. Currently, the health insurance market is facing a threat of restrictive regulatory practices which seek to reduce the profit margins of the company. However, the aging population and a rise of a median population that is attentive on medical insurance offers a great opportunity for expansion. The success of a firm in this field has been characterized by having a reputable image, a well-established distribution linkage and a capacity to delegate cost rises to the consumer (Santerre, & Neun,
Managed care transformed the health industry. Companies that were most successful in offering managed care products, especially HMOs, were those that had started up as local or regional HMOs. Traditional insurers tended not to be good at this, and one (Aetna) later acquired a large regional HMO (U.S. HealthCare) and put the HMO executives in charge of the entire operation (Lesser, 2007). United HealthCare, which started as an HMO company, later acquired a large traditional insurer to expand its reach. Blue Cross and Blue Shield (BCBS) plans lost market share to other insurers, although they continued to be dominant insurers in many markets (Lesser, 2007).
Porter’s five forces analysis is a tool is useful for us to analyse the threat of competition in an industry. Porter believed that the industries were influenced by five forces; competitive rivalry, threat of new entrants, bargaining power of suppliers, bargaining power of buyers, and the threat of substitutes. Analysing these areas can allow you to see attractiveness of the market and find a competitive advantage.
Porter’s Five Forces Framework considers other factors. This model identifies and analyzes five competitive factors that shape and help determine an industry’s strengths and weaknesses. These factors include competition in the industry, new entrants into the industry, threat of substitutes, buyers and suppliers. Porter’s model is applicable in any segment of the economy to search for profitability or attractiveness. In addition, theses five forces are considered items that may affect a company’s ability to serve