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Statistical Thinking in Healthcare

Decent Essays

STATISTICAL THINKING IN HEALTH CARE

Jamie D. Grant

Dr. Theodore Gorczyca
MAT 510 – Business Statistics
February 5, 2016

The prescription filling process of the health maintenance organization (HMO) consists of the doctor sending the prescription to the pharmacy via paper with the patient, paper to the nurse who calls in the prescription with instructions, or faxing the prescription to the pharmacy. From there, the personnel at the pharmacy fill the prescription by inputting the information given to them into their computer in order to print the instructions and medication labels for the prescriptions. They then pull the requested medications per the instructions, fill the necessary containers to give to the patients, and label …show more content…

“Handwriting has always been, and will remain, a problem in medicine. A 1979 study showed that it was difficult to interpret about half of all physicians' handwritten orders. Little has changed since then,” (In the long run, penmanship classes for doctors won't do much for patient safety, 2001). This has been an ongoing problem since inception. Therefore, the beginning of the process should be changed in this day and age of technology to have prescriptions entered into computers and handheld devices by the doctor, to ensure accuracy of the medication that is needed to be filled, and electronically sent to the pharmacy. Having a nurse call in prescriptions is a non-value added activity that can be eliminated. This may be expensive at the start to implement, but in the long term, it will save both organizations time, help reduce errors, and add value to the level of service the organization gives. With this change, label errors should also be reduced as well, ensuring the patient receives the correct medicine and dosage.
After implementing the technological advancements, the pharmacy will be required to keep a log of all medications brought back or called saying that they are the wrong medicine. These logs will be collected monthly to measure the amount of prescriptions filled wrong to determine if the changes are working.

REFERENCES
Esposito, Lisa. (2014). “How to Deal With

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