Southern Pulp and Paper
Introduction
In this work I am going to identify the Southern Pulp and Paper’s Toccoa mill problems and issues that are available to mill’s manager Curtis Shelton.
Part 1 In considering the overall process on the pulp and bleached products industry it is always good to start with the main performance objectives and measures. One of the first important issues is the process design and layout. How the process architecture looks like and how well it is designed to fulfill all the required operations would be the most important questions to be asked. As stated in the case study the main problem of the mill appears to be the machines, number 5 and 6. They were in use since 1967 and were quite old, and
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Part 2 In this part I am going to show some improvement techniques, which will help to solve the problems faced by mill’s manager. Firstly, in order to understand the entire process and find its problems it is essential to map the process. Using the Flowcharting technique of process mapping and exhibit #3 of the case study a basic scheme of the overall process should be built. Once the process is sketched it is easier to understand what are the bottlenecks and in which way it could be improved or even redesigned to fulfill the requirements of the system (Slack et al, 1998:701). After having a good understanding of what processes are running in the mill it is then advised to focus on each of them separately. Flow charts can be used for the entire overview of the process improvement. They visually represent the process, identifying the problems and pointing on the participants (material or information flow). The flowchart system can be very basic as well as different approaches could be used such as Burlton’s Transformation Model or Business Process Modeling Notation (BPMN). BPMN was developed in two versions, a core notation set to use by business people and an extended notation set for automation. It uses a particular symbol set (Harmon, 2007:231). In order to identify the causes of breaks of the machines and to understand how to solve them it’s good to use Cause and Effect also called
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Successful organizations continuously strive to improve the processes they have in place. Process improvement leads to better quality control, higher efficiencies and lower costs. In order to implement a process improvement plan, it is necessary to collect and analyze data from the process. In this paper, I present an analysis of the metric data collected for the process I identified during week #1. As part of the analysis, the control and confidence limits are calculated, as well as other relevant statistics. With this information, a process improvement
David C. Shaw prepared this case solely to provide material for class discussion. The author does not intend to illustrate either effective or ineffective handling of a managerial situation. The author may have disguised certain names and other identifying information to protect confidentiality. Ivey Management Services prohibits any form of reproduction, storage or transmittal without its written permission. Reproduction of this material is not covered under authorization by any reproduction rights organization. To order copies or request permission to reproduce materials, contact Ivey Publishing, Ivey Management Services, c/o Richard Ivey School of Business, The
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