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Essay on Sky Brand Plan

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BSkyB
(British Sky Broadcasting)
Brand Plan
By
Darrell Burgess
(09189461)

Contents
Executive Summary 3
Market Audit 3 Macro-Environment 3
Micro-Environment 3
Competitors 4
Market Structure and Segmentation 4
Brand Attributes 5
Brand Objectives and Strategy 5
Brand Action Plan 6
Measurement and Control 6
References 8
Appendix A 9

Sky Brand Plan
Executive Summary
BSkyB (British Sky Broadcasting) better known as Sky operate in television broadcasting and telecommunications markets. Formed in 1990 by the merger of Sky Television and British Satellite Broadcasting the company …show more content…

With the wide selection that Sky offer its customers it is a perfect product for a family to enjoy, young children, teenagers, young adults and parents can all benefit from Sky’s programming.
The price of the subscription and the additional services Sky offer, would suggest it is aimed at middle class families with the latest television and mobile device (iPad, tablet and smartphones). The price could also discourage anyone under 30, with this market using their disposable income on entertainment outside of their home, they’re unlikely to become a Sky customer when they aren’t benefiting from their subscription.

Brand Attributes
When customers are comparing Sky to its competitors they must compare specific attributes that they find most important when selecting a pay TV service. Consumers will attach more value to some attributes than to others, some consumers will find packaging of a good important, while others will focus more on the price, or maybe on the brand name (Riezebos. R, 2003).
Sky’s main attributes focus around their television service, the price, availability and amount offered to the customer is far greater than its competitors. However if the television package is not an attribute the customer has prioritised Sky are only slightly better on price compared to BT and neither can compare to Virgins broadband package. This is an attribute that Sky must improve, their

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