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Sample Resume : Employee Handbook

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Employee Handbook Table of Content Introduction 3 Customer Service 4 Professionalism 5 Education 6 WELCOME LETTER- INDTRODUCTION Welcome to the Chris Cross Family. As a new employee, you join a proud group of dedicated staff, salon owners/ mangers who believe in making sure that each client is served with all respect and well taking care of at all times. We are proud of the work that we do and we hope that you will quickly understand how important your success at your position is to the over success of our salon. Services to our family and clients is always the foremost vitally important to us. As always the quality of who we are and what we do is measured first of all by the satisfaction of those we serve. We are here to make sure that you are happy and your client is happy. Thanks for all that you do. Shanicka Stephens Salon owner The mission To put others first and to be respectful, and professional at all times. Vision We are a new salon so I hope to become more to the community than just a “Hair salon” we can become family. Let’s always do better than we did yesterday. Quote “Today will always be better than Yesterday” Values Caring, Honesty, Respect, Responsibility, Faith Customer Service Required to have a wonderful people person on the phone for the receptionist position because this is the first voice the clients hear when they want to schedule an appointment, so make sure that you can connect with them and make

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