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Patient Service Representative Case Study

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Casey is a professional candidate with good communication skills. She is currently working for Salem International University as an Admissions Advisor. In this role, she works with current and new students, answers questions, processes data, and pull’s reports. She is looking to leave this role for a position that can push and challenge her. She had worked for American Health Network as a Patient Service Representative. She would answer questions, verify insurance coverage, and process patient’s information. She left this role, when she moved to Indianapolis. She will occasionally work for her family’s business Schoolhouse Auction’s as a Receptionist. She would process transactions, resolve issues, and maintain their database. She is

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