P1 General Communication Skills

My interpersonal skills have been developed through working closely with colleagues whilst on placement but also through my employment at the coffee shop, this has been particularly useful when training new staff.

I do need to be aware that I will need to adapt the way I communicate with different audiences because different people all require me to connect with them in a variety of different styles, i.e. adult-adult, child-child, adult-child. By using effective communication I am able to help clear up conflicts, build harmony and overcome any communication gaps which, themselves can create conflict amongst people.

Compare and contrast BICS and CALP. Name one point that you think teachers should know about second language acquisition.

2.1 It is self-evident that communication and interpersonal skills are crucial in the workplace. Good two-way communication is important to enable the flow of information in an effective way whether it be verbal or non-verbal. Good communication has a positive impact on the performance of the team including; everyone is clear what is expected from them, they receive good feedback and recognition of achievements which makes staff feel valued and boosts employee morale. The manager needs to be approachable and have a non-threatening manner so

Communication is one of the most vital and effective keys to any profession. It is one thing that is vital to any profession and is highly recommended to be educated for education professions. When your part of a health care profession it involves talking to different cultures and audients, like patients and clients. For all types of the people that you will talk to will receive different types of communication skills. There three types of communication skills, writing, listening, and speaking. These three things are extremely important for communication and with any healthcare provider.

communicates oral messages appropriate to listeners and situations; participates in conversation, discussion, and group presentations; selects an appropriate medium for conveying a message; uses verbal language and other cues such as body language appropriate in style, tone, and level of complexity to the audience and occasion; speaks clearly and communicates a message; understands and responds to listener feedback; and asks questions as necessary.(p167 USDOL)

Ability to communicate with patients confidently – By constantly being around and talking to residents, patients and nurses in the retirement homes I have been able to develop great communication skills. This skill would be extremely helpful during medical training when working with real patients.

3.1a An effective manager need to have good communication skills, be able to listen to others and to make decisions based on the information received. As a manager I need to be organised and be able to prioritise my tasks, and have the knowledge of the service, staff and clients to be able to make appropriate choices. . Managers need to be able to think clearly under pressure have good time management skills and remain calm under pressure. Managers also need to be confident and assertive to run the service and be able to monitor the service. They also need to praise staff when appropriate and be adaptable to what is happening within the service.

Effective communications is important in developing positive relationships because as a teacher`s assistant it develops trust between you and them communication is verbal, body language and eye contact and it is a two way process in how we listen and respond, identify and understand and be able to respond to it through communication appropriately to their ages needs and abilities. This involves using words and phrases that children will understand actively listening to children, responding positively to children`s feeling`s and views and confirming points to reinforce children`s knowledge and understanding helps them to achieve. With young people effective communication is important to developing positive relationships because it reduces conflict

During the course of this semester; the variety of writing styles and essays assigned to me in my communication skills class encouraged the development of my writing skills, as well as provided me with more self-assurance in my abilities. My writing, research, and presentation abilities enhanced through practice, determination, and the understanding I gained during this course. With every single writing assignment, I learned new innovative approaches and skills, which enhanced my abilities to improve my thoughts logically, enabling me to write more clearly, and to organize my papers more effectively. At the beginning of this semester; despite the fact that I already knew the terminology MAP: message, audience, purpose; I never really

Communication differences – It is important to know the children in your school well as some may have communication difficulties which are not apparent on first meeting a child. A good example of this is a child who is on the Autistic Spectrum as their interpretation of social situations and abstract language tends to be greatly underdeveloped. You must speak plainly and with no ambiguity so as to no cause confusion. Children with a mild hearing loss may just need you to speak slowly and clearly, a more severe hearing loss may require sign language for effective communication and so it may be necessary to take training in sign language if a child with severe hearing loss is coming to your school. Children with speech and language difficulties

This commentary will provide a reflection of the author’s key skill competencies, particularly focusing on communication, teamwork, problem-solving, interpersonal skill. A summary of these keys skills will outline the author’s key strengths and areas for future improvement relative to either current weaknesses and or challenges.

I ensured whilst I made my presentation that I spoke clearly and steadily. I have a tendency to talk quickly so I paid particular attention to controlling the speed of my voice. I also ensured I maintained eye contact with my audience and tried not to focus just on one individual.

Communication skills – you must be able to listen and then report back your finding and conclusions to your audience

Furthermore, the speaker is visually boring because of they are lack of confidence and fear of public speaking. Effective speakers use visual language to engage the audience. Your hand gestures, facial expression, posture, movement and eye contact are critical components of your visual language. When you take the stage, always maintain eye contact with the audience, not with the screen behind you. Make sure you are appropriately and professionally dressed for the occasion. Make sure your appearance is neat and clean. You don’t need to have a 1000 dollar suit but you need to be dressed appropriately. You don’t want the audience to remember you because your slip was showing or because your shirt was wrinkled. Don’t wear anything that is distracting and takes away from your message. For example, 20 bangle bracelets that make noise every time you gesture is not a great idea. Practice your hand gestures and body movement when you rehearse your speech. Your hand gestures should complement your language, not