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Organizational Culture: Analysis of the Views of Schein and Kouzes and Mico

Decent Essays

Background Organizational Culture Organizational culture is a way to describe the collective behavior within an organization, the values, norms, language, symbols, status, and beliefs and habits. We can also view organizational behavior as the collection of behaviors within an organization that cause those members to perceive their organization and others. In fact, organizational culture affects the way individuals and groups interact with each other, clients, stakeholders and the public Because people are so individualistic, it would stand to reason that each organization would have a unique culture, or even group of cultures based on location or department/focus (Tatum, 2010).
Schein Edgar Schein believed that culture was one of the most difficult organizational attributes to change, and sometimes even manage. Schein puts forth an organizational model that takes into consideration founders, employees, physical attributes, stakeholders, etc. to understand culture from the standpoint of the person on the outside the observer. These observances are based on three cognitive levels: attitudes, artifacts and rituals all contributing to what we define as corporate values (Schein, 1992). Further, Schein sees corporate culture as essentially consisting of three communities: executives, engineers, and operators. Essentially, these three groups do not really understand each other very well, resulting in misalignment, miscommunication, and a lack of efficiency that can hurt any

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