A system in Optum’s organizational culture is the complex, detailed work in a fast-paced claims review department metrics, processing a minimum of eighty claims per day. Although Optum has a quality assurance review of whether the case management department addresses the value drivers: right care, right providers, right medications, right lifestyle, and depression screening, a quality assurance review of claims processing including the measurement of member’s satisfaction with their claims processing has not been instituted. To improve member safety and quality of care, communication, collaboration, and commitment must be the cornerstone for a positive organizational outcomes (Melnyk, Gallagher-Ford, Long, & Fineout-Overholt, 2014). As a nurse leader at Optum, suggesting strategies to achieve quality and safety improvement in health care requires critical thinking, analysis of health care trends, and collaborative relationships (Grossman & Valiga, 2012). This collaborative professional relationship requires a blame-free environment for a successful safety culture (Agency for Healthcare Research and Quality [AHRQ], 2016). As Optum strives to …show more content…
(2016). AARQ views. Retrieved from http://ahrq.gov/news/blog/ahrqviews/comparing-health-systems.html Agency for Healthcare Research and Quality website. (2017). https://psnet.ahrq.gov Grossman, S. C., & Valiga, T. M. (2012). The new leadership challenge: Creating the future of nursing (4th ed.). [Proquest Ebook Central]. Retrieved from http://ebookcentral.proquest.com Melnyk, B. M., Gallagher-Ford, L., Long, L. E., & Fineout-Overholt, E. (2014). The establishmnet of evidence-based practice competencies for practicing registered nurses and advanced practice nurses in real-world clinical settings: Proficiencies to improve healthcare quality, reliability, patient outcomes, and costs. Worldviews on Evidence-Based Nursing, 11(1), 5-15.
Malloch, T. P.-O. (2013). Leadership in Nursing Practice: Changing the Landscape of Health Care. Burlington MA: Jones &
doi:10.1037/cpb0000021 Melnyk, B.M. & Fineout-Overholt, E. (2015). Evidence-based practice in nursing & healthcare: A guide to best practice (3rd ed.). Philadelphia, PA: Wolters
Cultivating the leaders of today and tomorrow will be indispensable to the execution of the impressive objectives delineated for the health service (NHS Scotland 2004). Leadership in nursing involves an amalgamation of clinical, academic, executive and political facets. Hence, there is the contingency for nurses to be leaders at the bedside, in universities, in the boardroom and in a political capacity (Gallagher and Tschudin 2010). The clinical nurse leader position is an emergent dynamism as health care endeavours to cope with the challenges of today’s intricacy and result orientation. (Gerard, Grossman and Godfrey). Nursing leadership is critical for effective practice as nurses emblematise the greatest discipline in health care (Sullivan and Garland 2010). Additionally, leadership in nursing has been established as a cost-effectual approach to enhance patient outcomes in times of constrained monetary reserves, when leaders can administer direction, impel change and embolden others (Murphy 2009).
Finkelman, A. (2012) Leadership and management for nurses: Core competencies for quality care (2nd ed.). Boston, MA. Pearson
The third barrier discussed in the IOM’s Future of Nursing report was that nurses need to be full partners, with all other health care professionals, in order to redesign health care in the United States (IOM, 2010). To do this nursing education must add leadership aspects to the education programs. In doing this it will ensure that nurse are ready to actively participate and lead in decisions regarding healthcare
Nurse leaders are faced with issues or problems on a daily basis that are often expected and sometimes unexpected. It “comes with the territory” so to speak. If there were no issues to solve or hurdles to overcome the necessity of designating a leader would not seem quite as important. Nurse leaders can tackle issues that occur in their work environment using nursing theory to guide them. Nursing theory provides a framework that nurse leaders can use to implement interventions or changes to positively impact the staff they lead. This framework of the theory will set the standards for achieving the desired outcomes and is based on knowledge that is gleaned from practice and/or research.
In today’s healthcare system, effective leadership is essential to improving and reaching organizational outcomes. A leader is someone with the ability to influence others but, an effective leader uses positive strategies to inspire employees to work towards the same goal. Leadership in nursing requires a constant effort to motivate others to become part of the organizational transformation. This can be achieved using a transformational leadership style with a focus on communication, motivation, and empowerment.
In healthcare it is very important to have strong leaders, especially in the nursing profession. A nurse leader typically uses several styles of leadership depending on the situation presented; this is known as situational leadership. It is important that the professional nurse choose the right style of leadership for any given situation to ensure their employees are performing at their highest potential. Depending on which leadership style a nurse leader uses, it can affect staff retention and the morale of the employees as well as nurse job satisfaction (Azaare & Gross, 2011.) “Nursing leaders have the responsibility to create and maintain a work environment which not only promotes positive patient outcomes but also
Evidence Based Practice Nursing is the utilization by nurses of Evidence Based Research findings that, according to Houser (2012), steer the nurse toward integration of clinical expert opinion and experience with an unbiased exhaustive review of the best scientific evidence professional nursing care literature can provide while incorporating patient values and preferences. Evidence Based Practice Nursing entails adopting a systematic critical thinking decision making process guided by a deliberate and defined chosen Evidence Based Nursing model path that involves searching,
Slide 1: The expectations of nurses today are higher than ever with goals such as achieving top percentiles in nursing and patient satisfaction, to being among the top leaders in quality outcomes, and to build productive work relationships and environments. Nursing leaders serve as the primary link between staff, physicians, and the community. They are expected to be innovative, highly skilled, possess a certain degree of nursing knowledge, and produce qualified individuals to care for the growing population. According to Lorber, Treven, and Mumel (2016) “nursing leadership is pivotal because nurses represent the most extensive discipline in health care”. Because of this growing need for diversity in leadership and my background in the military, I decided to focus on the MSN Executive Track at Chamberlain College of Nursing.
In the healthcare field, nursing leaders and managers face consistent issues in their respective practices that force them to alter the way they work and the way they think. In taking on a role as a leader within the field, nursing leaders and managers also take on the role of ensuring that work within an organization runs smoothly regardless of new issues that may arise in the healthcare arena. For instance, in today's healthcare environment, the issues of nurse shortage and nurse turnover have the capacity to alter the healthcare field and many of its respective branches and organizations should these problems not be managed properly by the leaders in the field. In viewing the issue at hand and in discovering how nursing leaders and managers are expected to act, and do act, in order to approach this issues, along with pinpointing the best approach possible to aid this issue, one can better understand which leadership styles are necessary for leaders to function.
Nursing leaders are crucial to any nursing organization. They motivate, empower, influence, and communicate the organization’s vision to create change within the organization. Great nursing leadership depends on great nursing leaders. This paper will define nursing leadership and describe leadership characteristics. It will further depict the democratic style and transformational theory of nursing leadership. While exploring leadership in action, this paper will illustrate the aspects of nursing.
The four major components of nursing leadership are decision-making ability, influencing and directing others, facilitating process and relationship building (Paul, Day, & Williams, 2016).Very closely associated with leadership is the concept of management and though many people use the two terms interchangeably, it’s very important to know that leading is one of the key functions of management; the others are planning, organizing and controlling activities to pursue
Nursing is a very complex career that at many times requires one to be a leader. Nurses can be leaders in formal roles and also on the unit during any given shift. Nursing is a career that truly tests the character and attributes of those who choose to enter this career. Leadership in nursing is vital in creating a successful environment for patients. According to Stichler (2006), “effective leadership is essential to transforming organizations into environments that are safe for both patients and staff” (p. 422). Therefore, it is vital that as new nurses start out his or her careers that they learn from great leaders who are already in the profession. There are several great leaders working in the field who have a plethora of
The harmony among clinical and research orientation is essential to professional nurses as they dynamically enhance the nursing’s scientific knowledge by way of research. Evidence facilitates advancements in nursing and inhibits the usage of unjustified nursing errors and practices. Finally, evidence-based practice substitutes usage of trial and error and improves development, evaluation, and professional progression. Evidence-based practice is used by professional nurses for the sake of influencing the standard of care and for encouraging a self-directed nursing environment.