preview

Open Model Stystem Theory

Better Essays

With reference to the case study, summaries the relationship between goals, objective and Policy and advise the management of Scotia Airways of the contribution each will make to effective managerial performance. There are various types of goals in case study. The main goals is expanding their airways to major business centers in Eastern Europe and the middle and east .To achieve the goals, the specific objectives are to provide exceptional value for money ,unparalleled comfort and convenience to its passengers, every time they are on board. The airline has an increasing presence at Scotland’s main airports in Glasgow, Edinburgh and Aberdeen. Scotia Airways is the first airline to offer full business class service, but at prices that are …show more content…

The Scotia airway has both formal and informal organization factors. The formal organization in Scotia airways are; they have structure, clear goals, objective, policies, mission and the organization will be controlled . In the case study, scotia airway currently employ executive and manager in marking , finance, HR and flight operation and administrative staff with in each department. Rosa Dallevic is the manager of scotia airway. She explain her staff about the airline’s goal, objective and policy. And she can motivate the her staff. So, Rosa Dallevic can work with long term colleague. Katrin Wright can promote consistency and duration . The informal organization is the interlocking social structure that governs how people work together in practice. It is the aggregate of, norms, personal and professional connections through which work gets done and relationships. The informal factor are; scotia airway has complex relationship with their staff. The scotia airways regarded with their staff as a family type. So, the range of supplier and client seen the scotia airway as a extended family. Describe four primary stakeholders of Scotia airways and explain their interests in and influence on the organization. The four primary stakeholder of Scotia airways are investor, manager , employee and customers. Investors want to gain profit from the organization. They want the Scotia

Get Access