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O Town Ice Cream Case Study

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O Town Ice Cream was founded three years ago by Chris and Angela George. After Chris lost his position with a marketing firm and Angela was unable to continue her massage therapist job, the couple moved from Atlanta to Opelika, Alabama. On Chris’ 40th birthday, they decided to buy a ice cream cart and start a business of their own. After much success, the couple wanted to open a storefront in Opelika because of their love for the town. The main focus behind their ice cream is that each flavor is named after people and places in Opelika. Chris and Angela had the cart open for eight months, popping up at different places around the local area. During this time, social media was the best tool for letting their customers know where they would

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