Nursing Case Scenarios

In appointments, I usually helped her with her taxes, provided emotional support, helped with benefit applications, and sometimes helped her with technology. She has a fairly short attention span because of her pain, medications, and depression and needed help with critical thinking in regards to filing her years of tax paperwork. When I was first passed this client, it seemed to come with an attitude of "I am sorry I have to pass this client off to you, she is kind of a pain." After I met with her the first time I was really shocked because I saw her situation from a completely differently. I recognized that she needed help, and even though her concerns were a bit unconventional, we had the resources available to help her. We had months of productive work together, and towards the end of the placement, our receptionist was very forward in telling me that I needed to discontinue working with her because "we did not provide the services she needed help with" and that she was essentially draining our resources. The first time it happened I explained to the receptionist that we have students and volunteers sitting

Hi, Janet! I do believe that all boundaries set for yourself as a case manager should be done through professionalism regardless of whatever situation you find yourself with a client. Janet we do have to be careful

A. Developing a caring relationship with a client is an important aspect of case management. When meeting with a customer, the case manager needs to be cognizant of his or her verbal and body language clues are congruent. The initial engagement will set the tone for the future relationship with this client. Allowing the person to vent will provide clues about how he or she relates within the environment, including with family and friends.

The importance of respecting the client’s dignity and worth is so that he/she can have their concerns attended to and understood. This attention to their concerns assures the client’s well-being by feeling respected allowing an easier way to

Ethical considerations: The client practitioner relationship has to be approached with the utmost respect. Practitioners have a moral obligation as well as a legal obligation to make sure their clients are aware of confidentiality requirements and disclosure policies. The client has to feel safe in his or her environment to communicate openly about his or her needs and concerns, whereas the practitioner has a legal obligation to disclose any harmful statements made by the client in reference to specific people or self. The right to know laws make it so they even have to disclose directly to an individual when a life threat is voiced toward a named person. When both the

Even later they continue to refer to themselves as friends, but it doesn’t make up a

Referred clients have more difficulties in trust issues, as soon as they did not ask for the help but someone else did on their behalf. Thus it is essential to make those types of clients feel friendly and accepted, even if ethical dilemmas or moral issues are becoming obstacles (Hepworth, 2010).

When working in the human service field there are many different aspects to the work that is done. Everyone involved whether a professional member or the client holds a important role to the organization. The role of the client is to allow for the organization to be able to help them in the best way possible and, to be open to making the changes needed to thrive in everyday life. The role of the professional is to provide the client with the best help that they could possibly receive. In order for the professional to complete the role that they have they must start the process in the best way possible they must collect the appropriate information from the possible client in the beginning.

The Casework Relationship was defined by Felix Biestek (1957) as 'the dynamic interaction of attitudes and emotions between the caseworker and client, with the purpose of helping the client achieve a better adjustment between himself and his environment' (p. 17). http://www.scie.org.uk/assets/elearning/communicationskills/cs02/resource/html/object2/object2_2.htm Neil managed to provide a safe environment by demonstrating consideration and acknowledging that applicants have their personal knowledge and experience and are free to share their concern.  

Personalities can sometimes get the best of a person even when they are aware of their tendencies and traits. It is second nature to many of us, especially those that are very extroverted, to desire a more intimate relationship with those who m we have built rapport. Like any relationship, you and the other party have invested time, energy and emotion to forge this trusting relationship. We as humans naturally want to connect to those that we feel close to emotionally. However a relationship of this type within a professional context, such as the link between a client and their case worker, can impair judgement and become a conflict of interest. Being a friendly extroverted myself, I believe that one of the major ideas from the NASW Code of Ethics that I find challenging is the conflict of interest ethical dilemma.

They created a new friendship that would probably last for

The person that a professional focuses their aid and attention to is the primary client. A primary client is defined as “ a person who is fully aware that they are entering a fiduciary relationship with a professional. A primary client can go search for help on their own (voluntary), or be referred to one (involuntary) and should always be aware unless they are in an unconscious state or mentally unstable” (Shelby, 2016, Determining the Primary Client 's and Fiduciary Relationships). Most of the time a primary client involves one person that is being helped by the professional, but in this dilemma it is Arturo and Marisol. Arturo and Marisol are considered the primary client because they went in search of marriage counseling together as a couple. When having a couple as the primary client, the professional must address the couple as a single client and help solve their marriage issue as a whole rather than separate individuals (Shelby, 2016, Determining the Primary Client). If Carmen were to consider both of them as her primary clients, she would have a conflict of interest. In this case, she made the mistake of allowing an individual session with Arturo rather than keeping it as a couple session. As it is stated in The National Association of Social Workers (NASW), “Social workers’ primary responsibility is to promote the wellbeing of clients” (2014). Carmen must come up with a solution to help promote the wellbeing of the couple 's marriage, but also Marisol’s health in

The client (Mary Raymond) was referred to me on a volunteer basis after that she entered the Resource Center looking to speak with me. I had previously met Mary at last week’s SOGBLTQ event during which I was panelist talking about my experiences as a Pansexual individual and had invited her to come and visit my office if she ever wanted to talk about anything. I agreed to speak to Mary and brought her into my office to talk. After showing her my Case

In conclusion there are ways to maintain the healthy relationship with your client. No matter when the dual relationship may occur, before during or after, it should be avoided at all cost if it jeopardizes the

There are issues of confidentiality, understanding what’s in the client’s best interest, the rights of the client, and using the techniques to best assess the client. It is also important to maintain a professional relationship with clients.