The nursing role implies interpersonal process between individuals. The nursing relation relationships utilized communication has an essential tool for successful implementation of the nursing process. The following is an example of how miss communication affects all the departments of and organization: • Housekeeper: fails to mention that contained item has fallen in a patient’s personal belongings. • Nursing assistant: wetness this situation but fails to report such situation to the Registered nurse. • Registered nurse: received patient’s complains of personal belonging being damage by the housekeeper. This nurse reports the incident to the nurse in change who then called the housekeeper manager. Then the housekeeper manager called pharmacy
The ethical-legal concern in this situation was when Stephanie went outside of her scope of practice to call in an unauthorized medication refill using the nurse practitioner’s name. Even though Stephanie’s action caused no harm to the patient, potentially it could have and resulted in a negative legal litigation for the NP and practice. Stephanie is an unlicensed employee who made an unethical decision, which was not within her scope of practice. According to the American Association of Medical Assistants (2017), certified medical assistant alongside their administrative duties can perform certain medical task in an outpatient care facility, such duties include taking patient’s history, preparing patient for procedures, collecting laboratory
This writer escorted the patient to Nursing Coordinator Kesley office as the Nursing Supervisor was not in her office. Upon entering Kesley office, Kesley was having a discussion with another nurse and this writer apologized for the intrusion. This writer addressed to the Nursing Coordinator that the patient is experiencing bedbeg and the patient is aware he will not be dose by the Nursing window, only curbside. It appeared that Nursing Coordinator was being abrasive towards the patient as she explained to the patient as to what is needed before the patient can reenter the clinic. The patient then became agitated and shouted at Kesley and says, " Kiss my Ass, " and then proceeded storm out into the lobby area.
The second noncompliance was between a physician assistance and a nurse, the physician assistance who admit the noncompliance act by being careless about the patients in the observation unit, but the nurse was will educated about the polices and procedures, according to that he submit a claim to an compliance officer to take care of that act.
The patient went as far to admit that she currently is having a hard time breathing, but has an appointment with her gynecologist on Monday. This writer advised the patient that if she has difficulties breathing she will need to go to the ER immediately and be medically assessed by Nursing. The patient started crying about she does not want to be medically assessed as she needs to return her boyfriend vehicle so that he can work. This writer informed the patient about the seriousness of her health comes first. This writer called Nursing Chrystal, but no response. Then this writer and the patient went to the Nursing Director office to be medically assessed. According to the Nursing Director, she advised the patient to go to the ER first and will not be dosed today unless she provides proof of documentations of her visit. Again, the patient fussed and then says, " I am fine, it's not serious," however, the patient was advised to follow medical
At 3 am while the aide had her sleep brake, the patient’s husband called her to help him patient back to because the patient fell out of the bed during her sleep. As per aide, there were no visible injuries and the patient and her husband refused to call 911. Patient‘s PCP notified and patient’s children as well. RN visits scheduled for post fall
On September 14th a child showed up with her mother for an outpatient procedure. The minor was checked in at registration and then proceeded back to prepare for surgery with the pre-op nurse. At this time the mother further explained that she would be leaving the facility but gave contact information to get a hold of her once the procedure was complete. This information was placed on a note pad and note in the patients file. Once pre-op was complete the child was taken back to the OR were she was cared for by the OR nurse. After the procedure was complete the recovery nurse ensured the patient started to wake and then handed off to the discharge nurse. After waiting for the mother to return for about a half hour the patient started to become upset. Looking in the waiting area and not being able to locate the mother the, once the discharge nurse got a call from security that the father had shown up the nurse gave discharge instructions to the father and allowed the father to take the child.
I was expecting all staff should follow hand hygiene procedure when its requires and team leader should be a role model by following each and every step to motivate other staff. I wanted to tell her at the same time, but I didn’t want to make the patient uncomfortable as well as the nurse. Later, I discus the incident with my preceptor and clinical educator. Clinical educator and Preceptor went to the enrolled nurse and asked about the incident and she explained she felt overwhelmed due to two new agency staff working on the floor and one fall happened during the shift and she has to finish all paperwork before the end of the shift along with medication round as
Mr. Comer was admitted to his local community hospital for respite care. He has suffered multiple, acute strokes in the past, which has left him with severe disabilities. These include paralysis rendering him immobile, aphasia (speech loss) and dysphagia (swallowing difficulties). He relies on carers for all normal activities required for daily living (Roper et al 1996) and is advised to have a pureed diet and thickened fluids.
This essay will highlight one of the key concepts of nursing .The concept that will be discussed in this essay will be communication, the reason for this chosen concept is that communication plays a vital role in everyday occurrences which defines how a situation is perceived by yourself, others and how communication is effectively handled . There will be a definition on what communication is also an evaluation of the chosen concept will be explored throughout this essay.
of the nursing team. Medication errors were not reported back to the nurse manager due to fear
Communication involves the exchange of messages and is a process which all individuals participate in. Whether it is through spoken word, written word, non-verbal means or even silence, messages are constantly being exchanged between individuals or groups of people (Bach & Grant 2009). All behaviour has a message and communication is a process which individuals cannot avoid being involved with (Ellis et al 1995).
“The definition of a health professional is a person who works to protect and improve people’s health by the diagnosis and treatment of illness to bring about a complete recovery from mental, physical and social perspectives, either directly or indirectly (Kurban, 2010, pg. 760).” Nurses in the community today have acquired an increasing responsibility to intervene with medical decisions. In the past, there were clear differences between nurses and doctors. It was more common for a nurse to be supervised directly under the physician. They are not just performing Doctor’s orders anymore. The nurse role in patient care has been widely expanded. Allegations against someone can be one of the most stressful moments of their careers. Negligence
Whilst on duty on a general ward I was asked by my senior nurse, if I could go down to the pharmacy to pick up some new medication for a new client, who would be needing them at lunch time. On my way to get them, I was approached by another health care assistant who requested my help with a client, who was lying in their own faeces. I therefore felt that the medication could wait, and that my main
During my clinical competency placement, I was working on a surgical ward when a registered nurse on duty asked me to assist Mr. A with his shower. This incident happened on the fifth day of my clinical practice. He was a dementia patient and had undergone right knee total joint replacement. She also informed me that the patient did not like too many people in his room because of his dementia. When I went into his room, his wife was there with him. I talked to the patient about having a shower and getting dressed to look smart and he agreed to have a shower. The patient got out of the bed and walked to the bathroom and sat on the shower chair to have his shower. Then I asked his wife if I needs to stay with him to assist with shower, she said she can help him as she was taking care for him at home since he has been diagnosed with dementia. Therefore, I left the patient with his wife to help with his shower and told her to ring the bell if she needs any help. After some time I left the room, the wife rang the bell. As soon as I entered the room, I heard him shouting at his wife and she started crying and left the hospital. So I had to stay with him. He was very capable of washing himself and I just had to help him wash his back as he requested. After he had washed, I asked him if he was ready to get out of the bath, he started shouting at me.
Communication is not only an essential component of an effective nursing process, but also a key component in every aspect of your life. Nurses use good communication skills to gain the trust of their patient and improve outcomes by doing so. Therefore, we can use the same skills with our family, friends, children and co-workers. Miscommunication can have a negative impact on everyone around you including your co-workers.