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Marketing Strategy Of Starbucks

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PART 1 – Project objectives and overall research approach
After considering several factors, I have decided to choose topic 18: review of the marketing strategy of an organisation and its effectiveness for this research and analysis project (RAP). The organisation that I have chosen for this RAP is Starbucks Corporation (Starbucks).
Marketing involves advertising, selling and delivering products to customers. It is the activities carry out by the company to gain customer and maintain a good relationship with them. (Investopedia, 2018)
Starbucks started its operation in 1971 with its only store located at Seattle’s Pike Place Market. At that time, Starbucks was just a roaster and retailer of whole bean and ground coffee, tea and spices. Now, …show more content…

I can access to most of the information online and no permission is required beforehand. This could result in time savings too as there is no need for me to travel to the office building or headquarters to obtain the necessary information.

1.2.2 Out of curiosity
I am always surrounded by coffee lovers and I realised most of the time they are holding a cup of coffee with a Starbucks logo on it. This makes me curious to know what Starbucks has done in order to attract these huge amounts of customers. Hence, I would like to have a better understanding of the marketing strategies and business operations of this successful company and learn from it.

1.3 Project objectives and research questions
1.3.1 Project objectives
• To evaluate the effectiveness of marketing strategies used by Starbucks.
• To assess the business performance of Starbucks by applying relevant business models and non-financial ratios.
• To analyse the relationship between marketing strategies and business performance of a company.
1.3.2 Research questions
• How marketing strategies influence the financial performance of Starbucks?
• How marketing strategies influence the non- financial performance of Starbucks?
• How competitive is the food and beverage …show more content…

There are five fundamental principles under this code.
2.4.1 Integrity
Integrity is defined as being truthful when dealing with business and professional issues. (ACCA Global, 2018) A sample of research reports, articles and journals were referred to throughout the process of completing RAP. Therefore, it increases the risk of plagiarism. A proper citations and referencing systems were used in the report to avoid plagiarized work. Harvard Referencing System was used as it was recommended by OBU.
2.4.2 Objectivity
Objectivity is to be unbiased and not to allow biasness to influence our judgments. (ACCA Global, 2018) As Starbucks is a well-known company and surrounded by fans of Starbucks, they could easily influence me by creating a good image of Starbucks to me. To overcome this problem, I need to maintain an unbiased mindset and professional scepticism on the information gathered. Furthermore, I will need to make sure all the information; either favourable or adverse to Starbucks are included in this research report and not just favourable information.
2.4.3 Professional

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