Literature Review
Defining Key Concepts
Leadership is a complex and diverse social science which possess influencing power and resultant outcomes. Leadership is essential to complement organizational systems by establishing and recognizing group goals and values integrated by individual styles and personalities of a group. Emotional intelligence also referred to as emotional quotient, is a concept which one is aware of their own emotions as well as accurately aware of other’s emotions resulting in emotional information guiding progressive behaviors. Organizational culture describes the atmosphere people work within. Leadership, emotional intelligence, and organizational culture are essential variables when they are all in sync with one another, making employees happy and providing organizations success. Cultural intelligence focuses on interactions governed by cultural concepts, not necessarily related to emotions, but are shared values and themes shaping cognitive processes.
History
The purpose of this study is to examine how emotional intelligence among leaders in global fortune 500 company affect organizational culture resulting in high company achievement. Lowmen (2015) explains the existence of emotional intelligence dating back to the early 1900s and possibly dating back to the 1872 Darwinian Theory with the belief that humans used a broader emotional social intelligence for survival and adaptation. Tudor (2016) specifies emotional intelligence studies began as
Batool, B. F. (2013) Emotional Intelligence and Effective Leadership. Journal of Business Studies Quarterly, 4(3), 84-94. (Note: Available in the Strayer Library)
Leadership takes on many faces depending on the responsibilities and environments that are available (Rubino, Esparza & Chassiakos, 2014). However, some basic qualities are universal to all effective leaders. Emotional intelligence and conflict resolution skills form part of crucial leadership qualities (Parker, Sakfloske & Stough, 2009). Emotional intelligence, basically, refers to the ability of an individual to understand and interpret emotions effectively. The paper is based on a self-assessment on leadership qualities.
for leaders to identify with the concept of emotional intelligence to do so. They need to promote the vision, mission and goals of an
In American Hunger, Richard Wright’s dark, pessimistic view of life and culture was formed from when he was nine to twelve years old. The despair and discrimination from the events in Chapter Two and Three of American Hunger, such as Wright’s uncle’s death and his mother’s falling ill, shaped Wright’s perspective on life. Not only did the events occurring in Chapters Two and Three form Wright’s life perspective, but they also introduced him to the outcomes of oppression and racism. Such as “blacks” being killed by “whites”, and mistreatment of black people in healthcare. Wright’s experience with racism developed in his early years and began as plain curiosity and observation.
The book “Primal Leadership: Unleashing the Power of Emotional Intelligence” explores the role of emotional intelligence in leadership. Also, opens links between organizational success or failure and "primal leadership," the authors argue that a leader 's emotions are spreadable. If a leader spread energy and enthusiasm, the organization will thrives. If a leader spreads negativity and conflict, the organization will struggles. The authors of this book are Daniel Goleman, Richard Boyatzis, and Annie McKee’s. The following paragraph will provide short background about each author.
Everyone has hopes and dreams for their lives, but if you wait too long you might end up discovering that it is too late to achieve them. This is the issue that the main character is exposed to in the text “Roy Spivey” written by Miranda July. The main character forfeits the one thing she has dreamt about her whole life; to be in a relationship with a celebrity, and when she finally gets the chance she does not seize the opportunity and ends up regretting it for the rest of her life.
Emotional intelligence is the capacity to be perceptively in tune with emotion to present a sound situational awareness. An emotionally intelligent leader is one who has good management of his emotions through knowing, understanding and responding to the emotions so that he or she exhibits social skills to manage relationships, has social awareness, self-management, empathy, motivation, and self-awareness. In essence, emotionally intelligent leaders understand and manage their emotions along with those of their followers so that they know what they are feeling and how those feelings affect others (Palestini, 2012).
Abraham, R. (1999). Emotional Intelligence in associations: a conceptualization. Hereditary Social and General Psychology Monographs, 125(2), 209-224.
"Emotional intelligence enables leaders to deal with their own internal responses, moods, and state of mind. Social intelligence informs how we understand and interact with others. Leaders who have developed emotional and social intelligence are effective because they act in ways that these people around feeling stronger and more capable. Emotionally intelligent leaders motivate and inspire through sharing hope and an optimistic view of the future”. (McKee, et. all, p. 26) As we have learned in reviewing this competency, it’s important to be able to promote teamwork and trust. This competency promotes enhancing relationships; this can be achieved by how you choose to interact with
Leadership is a complex process by which a person sets direction and influences others to achieve their goals (Borkowski, 2015). It is the responsibility of the supervisor to set the direction by helping and motivating staff members to see what lies ahead and face those challenges. Emotional intelligence is one of the important traits that helps leaders work with people effectively. “Emotional intelligence involves assessing one’s own feelings, as well as feelings of others, then using those assessments to guide personal thought and action” (Borkowski, 2015, p. 239).
The author was given the task to explain emotional intelligence, and give two (2) example of the concept. Second, to examine, the concept of “emotional quotient” compared to traditional “intelligence quotient.” Third to suggest two to three (2-3) reasons why leaders’ need emotional intelligence to manage today’s workforce, as well as to speculate on at least two (2) possible consequences should a leader not possess emotional intelligence. Fourth, to explore the elements of emotional intelligence that leaders must be aware of to increase leadership effectiveness. Lastly, to recommend a strategy that the organization could undertake in order to improve the social skills of leaders within the organization and thereby
To be completely honest before starting this class I had no idea what organizational effectiveness and what emotional intelligence was. I read a couple articles, and looked it up online. I still really had no idea about the different components. I simply thought organizational effectiveness was a fancy way to say how successful a company was. I did not know it involved so many (what nurses would call) “soft science” components. I am referring to the psychology, sociology, and even anthropology. This makes me very intrigued. I have enjoyed all of those classes in my undergrad and to hear them brought up again makes me feel like a sponge waiting to absorb the material.
Emotional intelligence is an important characteristic in becoming a good leader. “Emotional intelligence is the ability to manage oneself and one's relationships in mature and constructive ways” (Kinicki & Kreitner, 2009, p.137).Being a good leader entails more than just being smart; leaders need to be able to connect to their employees emotionally and empathetically. Organizations today not only look for leaders with the skills, but leaders that can emotionally connect to employees to obtain the organization’s goal. “Leaders have always played a primordial emotional role. No doubt humankind’s original leaders-whether tribal chieftains or shamanesses-earned their place in large part because their leadership was
Emotional intelligence was described formally by (Salovey & Mayer). They defined it as ‘the ability to monitor one’s own and others’ feelings and emotions, to discriminate among them and to use this information to guide one’s thinking and actions’. They also provided an initial empirical demonstration of how an aspect of emotional
This paper is aimed at evaluating my own emotional intelligence while subsequent parts of the paper will discuss how this emotional intelligence affects other aspects of human life like business, religion and politics. In this part of the paper, I will reflect on and demonstrate the skills and the knowledge needed to enable one to accurately see and understand the emotional strengths, weaknesses and nuances of other workers at the workplace.