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Interviews On Interviews For Data Collection

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Interviews for data collection:
The research design constitutes the blueprint for the collection, measurement, and analysis of data (Cooper and Emory, 1995). It involves (a) selecting sources and types of information used to answer the research questions; (b) specifying the relationships among the study’s variables; and (c) outlining each procedure for conduct of the research. The research design not only provides the plan and structure for an investigator to obtain answers to research questions, but also helps researchers to allocate their limited resources in order to complete the research project within time and financial constraints (Robson, 1993; Cooper and Emory, 1995). Six interviews were conducted.
Interview Rationale:
In this field case study, multiple data collection techniques were employed as a strategy of triangulation .These included unstructured and semi-structured interviews with project team members and users involved in the implementation of the knowledge portal, observations made during the meetings, visits to the websites, and documentation reviews. The interviews were mainly conducted face-to-face, supplemented by telephone and email. The interviewees were selected to reflect different roles in the implementation of the knowledge portal. The interview questions were designed according to these different roles. The field case study was conducted in two stages.
The first stage was to explore the context and background in which the knowledge portal was

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