Purpose of Interview: Determine the requirements of the new information system and network infrastructure upgrade at XYZ Hospital.
Questions:
1. What are the current issues with the existing network and information system at XYZ Hospital?
One of the first things that comes to mind is the administrative and clinical staff are complaining about how “slow” the network is. With an increase in staff over the years at the hospital and an increase in the demand of the network and the existing system is struggling to keep up. Staff are complaining about the weak and slow speed of the network at the hospital. Along with the problems of the network, staff are also having a hard time of being able keep patient medical records up to date and patient billing correct.
2. What features should the new system have that the existing system does not currently possess?
The hospital’s existing information system and network were designed many years ago when all that it was mainly used for was sending email, using the internet for research, or saving files to a file server. We would like the new information system and network upgrade to take advantage of being able to have an information system where all patient medical records can be updated on a continual basis, where medical inventory can be inputted into a patient inventory database to keep track of what has or hasn’t been used for patients, where patient billing is accurate and kept up to date and accessible in real time. Where Clinical
Jones Regional Medical Center is a huge academic health center with 900 beds and are known for its research and teaching hospitals. Additionally, the IT staff at Jones supports 300 applications and 12,000 workstations. The center uses Technology Med (TechMed) for their admitting system. The system includes registration, inpatient charge, payment entry, master patient index, admission, hospital billing, and more. The TechMed system has been accessible since 1998; Jones is beginning to plan a replacement of this systems because of the fragility of the software (Wager, 2013).
This experience is helpful in making this transition run smoothly. This is a very important job. She must make sure that the system chosen is appropriate for each department of the hospital. She must take all information provided by the other members of the team, to come to an educated decision as to which system is best.
Information systems assist Patton-Fuller Community Hospital in setting and accomplishing it goals of improving and collaborating interdepartmentally with management, employees, staff, and customers (Apollo Group, Inc, 2013). Proficient information systems objectives are to provide effective and efficient services; add profit and cost-avoidance; and social responsibility (Blue Avenue Associates, 2010). Patton-Fuller objectives are to improve the efficiency of the hospital operations, relationship with current and future patients, and support finance management (Apollo Group, Inc, 2013).
This case analysis of Stanford’s Hospital and Clinics (SHC) electronic medical record (EMR) system implementation will focus on how the healthcare organization focused on resolving a problem to meet regulatory pressures and responded to an opportunity to create operational efficiency, by capitalizing on the use of information technology to help reduce costs. We will discuss the organization’s IT problems, opportunities, and the alternatives available to address each. We will summarize an analysis of potential alternatives including the organization’s EMR system of choice and conclude with a recommendation to the Board on how to rollout the new system.
It is important to understand the history of how the healthcare industry decided to embrace the use of computer databases. Typically healthcare was often the last to employ new technology; especially when it came to assembling and disseminating data. As a Director of HIM (Health Information Management) it would be beneficial to remember this as there will undoubtedly be some resistance when attempting to implement new and improved systems to track everything from patient outcomes and laboratory tests to prescriptions and medications.
The potential for growth in the field of Health Information Management (HIM) is undeniable. With the diversification of the HIM profession, the implementation of new technology, and with an ever growing population, the HIM profession will undoubtedly continue to grow. The HIM professional is experiencing an expanded role in the development of standards on both the national and international levels (AHIMA, 2014). A key component of the HIM profession is the acquisition of new technology. As the current infrastructure of the hospital ages and becomes obsolete, HIM professionals must actively seek technology which is compatible with their organization’s current equipment but also able to support future equipment. Another cornerstone of
This paper will discuss how the Grand Hospital may develop and implement telemedicine into its organization. This discussion will include how Grand Hospital’s current health information system could affect the adoption of telemedicine, barriers to the successful adoption of telemedicine into the areas of radiology, behavioral health, and intensive care, and how Grand Hospital could proceed with integrating telemedicine into its current health care information system.
The chief complaints for patients was that there were not receiving adequate care, poor emergency room management, being sent away because the hospital lacked space, physicians or other members of staff to provide the right care, and long wait times. The root cause
With the rapid growth in technology, many healthcare organizations have embraced the use of healthcare information technologies. As such, the information technology department has various staffs that perform fundamental roles in the information technology-related activities. It ranges from activities of customizing a software to implementing and maintaining a network to ensure effective system backups. In addition, these healthcare information technologies bring about other
Palvia, P., Love, K., Nemati,H., Jacks, T. (2012). Information Technology Issues in Healthcare: Hospital CEO and CIO Perspectives. Commuications of the Association for Information Systems, 30(1), 291-312. Retrieved from:
For a medium-sized urban hospital with 160 beds and 1,500 associates to be able to gain the trust and confidence of patients and compete with mega-hospitals in the healthcare industry, the management of the hospital would have to explore new technologies that would enhance the quality of services and patient care rendered to customers. Further, to ensure that all the departments in the hospitals such as ICUs, mother & baby, emergency services, radiology, oncology, surgery, and operating room (OR) would have to function efficiently and improve the patient experience. New EMR application would improve the security of patient’s information and ensure timely retrieval of medical records such that the quality of diagnosis would be enhanced significantly. As the IT director, it is my responsibility to make sure that the hospital system has a robust IT network that would enable efficient information flow within
* Identify and describe a health care news situation that affects a health care organization such as a hospital, clinic, or insurance company.
Facts: In the United States, roughly 80 to 85 percent of healthcare providers still rely heavily on paper-based tools for record keeping. Their fear is that when system becomes unavailable, they can easily and reliably resort to the paper record. They have no reliable, secured and monitored networked system, no system redundancy, and no disaster recovery system in place. A typical U.S. hospital has multiple information systems, most of which don't work together coherently very well and hence there is redundancy and duplication of data across all these systems. They need not just a homogeneous systems but also a secured, monitored, and reliable ones. There is an excessive time, money, and resources amount, spent on data cleansing rather than
The high cost of healthcare continues to rise and many in the United States are optimistic for health information technology to reduce and improve our current situation. Health IT encompasses a broad array of new technologies designed to manage and share health-related information. When properly implemented, these systems can help coordinate patient care, reduce medical errors, and improve administrative efficiency. Therefore, implementing a Regional Health Information Organization (RHIO) will help the National Health Information Network (NHIN) achieve their goals in improving quality of care for the citizens of the United States. Thus, in order for the health IT to deliver on its promise, several obstacles must be overcome.
Crittenden Health Systems used to be a decent healthcare facility till employee’s hours started getting cut, staffing started dwindling down and important components of the hospital were done away with causing patient’s lives to be in danger.