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Ict And The New Public Management Principles Long Term Action

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With the coming of information era, people has changed their lifestyle by using Internet and communication technology. ICT has made the process of providing health services, transport system, dealing with governance issue and delivering information in an efficiency way. First and foremost, since the1980s, the liberalization and privatization of transport services has been fiercely discussed in many European countries and concluded with new combinations of public–private arrangements(Weber et al., 2014).this contribution of diminish role in public sector is from the New Public Management principles long term action. Since more than twenty years we can observe a shift in the European that a stronger part now private sector provided in …show more content…

Secondly, in the health services, information used commonly online with register, making an appointment and searching for the general symptom. Using national health services in UK, much more easier to get access with the doctor and no need to queue in a long line. According to Datta (2011), Four in five Internet users search the Web for health information. With the convenience of IT brings, patients can known how the pain caused and which medicine can choose. However, Datta (2011) also claims that health information online is also faced with to varying levels, incomplete, incorrect, oversimplified, and misleading.

Last but the most important part is that ICT brings efficiency to governance and may also led to an IT revolution in not only public services but also government. Automation makes massive work done by computers which released human beings from simple work. IT system is critical for contemporary government organizations. According to Dunleavy (2006,p.10), there are four main causes:
‘The importance of initially paper-based and later electronic information systems in constituting modern bureaucracies as a socio-technical system;
The impact of IT on the organizational structure of ‘machine bureaucracies’ especially;
The pervasive importance of IT for the contemporary tasks of government;
Why most policy changes and public management reforms now focus in their timing and scope on shifts in IT and information

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