IIh Services Case Study

D-This writer met with the patient as he was placed on HOLD to address the status of the IOP. The patient provided this writer a paper that was provided to him with listing of IOP for him to explore. The paper shows scribbles of the patient taking down notes about his attempts of who he called. The patient reports Connecticut Addiction Recovery will call him back within 24-48 hours. The patient was able to schedule an appointment with New Direction for May 20th at 7pm; patient spoke with Dan. This writer commends the patient for all of his efforts; however, the patient needs to schedule something earlier than May 20th. This writer asked the patient about ICRC-Coventry House. According to the patient, he called the contact number and showed proof. The patient reports that ICRC gave him two different number and told him to do a walk-in at 8:30am. This writer shared with the patient about a recent conversation this writer had with ICRC. This writer told the patient

UCM:CPSW received a text from Morgan (Fits) reporting that she has received the referral from Amanda and that she is available on Monday's and Friday's at 11-1pm. Amanda will start on 1/28/17 at 11am Brookdale location. Also, CPSW called foster parent and Amanda about Monday appointment and that Morgan will contact them regarding supervisied visit. Goal 1-2

I: CM guided client through ISP goals. CM inquired about updates related to the client’s housing goals. CM used open ended questions to inquired about the client most recent drug use. CM reminded client that starting Monday the 2nd he would have to meet with CCM for weekly case management going forward. CM continued to assess for PTSD symptoms, substance abuse, and medication compliance.

Response: MHS expresses the goals are suitable for the youth in care. Taliana asks questions about the interventions and returning home to biological father and step mother. Taliana and MHS provide additional information about Taliana’s behavior patterns. MHS ensure Taliana ask all her questions before MHP explain the length of the IPOC. Taliana express comprehension of each section of the IPOC. MHS check her calendar for the next visit.

I-CM informed the client that he had contacted and left a message with LA Family Housing the week prior, but no one answered due to the Thanksgiving holiday. CM contacted LA Family Housing again with the client present, but on one answered and a voice message was left. CM continued to assess client’s mental health and medication compliance. CM inquired what outside activities the client has been engaging in. CM inquired about client’s plans for Thanksgiving.

The team is in agreement to continue with four hours of ISS level 2 and one hour of ISS level 1 services. The team discussed IIH services for the youth in order for youth to learn how to express her feelings. CM asked if the family had any preferences regarding service providers. The family prefers a female IIH. The family is in agreement with the strategies discussed. CM explained the referral process to the family and CM will follow-up with referral. The team is in agreement to attend the Special Dragons program. CM will follow-up with the program in regards to availability.

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CM was unable to reach Lisa Marshall (caregiver) in regards to services and upcoming CFT meeting for Alexia (youth). CM left caregiver a detailed message informing her that at today’s, Wednesday 4/12/17 CFT meeting caregiver has to complete a full Medicaid package, 3560 OOH application. CM noted caregiver must bring the following: copies of private insurance card, youth’s birth certificate and youth’s social security card. CM requested to be contacted.

Health Care Integrator (HCI) met with Alana at her case address to assess and coordinates B2H services for her immediate needs. Alana has been diagnosis with Post Traumatic Stress Disorder and Attention Deficit Hyperactivity Disorder. Currently, Alana receives Skill Building (SB) and Special Needs Community Advocacy (SNCAS). HCI inquired how is it going with assigned Waiver Service Provider (WSP), Jessica Reyes. HCI inquired about Alana’s current living situation. HCI inquired about how she is doing in school. HCI provided Alana’s with several pullups for her son. HCI inquired about how she is doing at work. HCI informed Alana to make a list of task she wants to accomplish for this week. HCI inquired if Alana had any issues that she wanted

I- CM inquired if client returned LA Family Housing’s call to set up his CES assessment appointment. CM made client call LA Family Housing during the session, because client has not been able to make an appointment. CM informed client that he requested a dental consult with the VA liaison. CM inquired if client visited the Bob Hope Patriotic Hall to start his application for getting the “Veteran” label on his CA driver license. CM continued to inquire if client was interested in creating a savings plan. CM continued to assess client’s mental health and medication compliance

1. Barbara’s main reason is that she felt that the HIM department should not be excluded from participating in receiving the Electronic Health Record system since many HIM positions would use the EHR system to see a patient’s medical information. At the beginning of the meeting, she stated that she had previously worked with EHR systems at other hospitals, and she wanted to see the specs of auditing and retrieving capabilities. She also mentioned that the EHR does not meet the HIM requirements of this RFP, and therefore the RFP had to be cancelled. Their plan was to rewrite the RFP so it could meet the HIM standards.

CM was unable to reach Destiny (youth) regarding an updated on therapeutic services and employment. CM left youth a detailed message and requested to be contacted. CM provided CM’s contact information.

CM spoke to Kiara Gelin (youth) regarding a follow-up on services. Youth reported she continues to attend the Partial Hospitalization program at the Jersey City Medical Center. CM was informed that youth stopped attending the TASC program due to time conflict and youth will resume the program in September. CM and youth disused employment; youth had a job interview at Wendy’s, Fast food restaurant. CM encouraged youth to apply at local jobs in the mall, CM verbally provided youth with a list of jobs that are hiring in the community. CM inquired about the Cook, Eat and Talk program. Youth reported the family will follow-up with the program once the family phone is working. CM agreed. CM and youth discussed mentor

In regards of the BRS referrals, I communicated to her that I have found in our system (I did not mentioned OR-KIDS). I told her that several attempts and referrals have been made to BRS providers, but unfortunately they do not have available space for Evan until April 2017. I informed her that this is something that DHS-CW has

CM was unable to reach Ms. Pacheco (caregiver) in regards to BA services and a follow-up on youth. CM left a detailed message and requested to be contacted as soon as possible regarding services for youth.