Assignment # 2 – Tanglewood Case 3 HRM 594: Strategic Staffing Introduction The objective is to address the needs and the concerns of the organization to develop an effective method to recruiting. This method must be beneficial economically, as well as, productive in recruiting the best possible talent needed. A strategy must be developed along with a guide that will be shared by all locations and at all levels. In creating this method, different forms of recruiting will be employed to ensure that the target audience is reached effectively. Tanglewood has high turnover. This is a major concern for management. There is time, and money invested in to hire these employees. Training and …show more content…
Referrals: Tanglewood also use the referral process for recruiting. Employees encourage their friends to apply for work at Tanglewood. Tanglewood gave $100 to current employees whose refer is hired. This is a good way to hire the new employees as individual hired through referrals decrease the hiring time, are less expensive and high quality hires. This is also a good chance to build bonds with current employees. Employee referrals also have some disadvantages like the current employees may lack the ability to make referrals or the employee are incapable of matching the right people with right job. Kiosk: The kiosks provide opportunities for applicants to watch video explaining what the job entails. This is the nice opportunity to learn about the job and apply for the position catering to those job qualifications, but sometimes, people can misunderstand the words or interpret it incorrectly, and losing out on the position. State Job Services: State job services also help to find new applicants. The service agency is provided with a set of job qualifications and the employment agency then assists in finding a potential candidate; assist in the initial screening and then make hiring recommendations to the company. This method is good for hiring locally, but if the company wants to broaden the candidate pool from other communities, then media or other recruiting methods may be preferred. Staffing Agency: External staffing agency is a new method used by
Tanglewood is currently in need of a new manager for their flagship store in Spokane. 20 individuals were contacted as potential candidates, with internal candidates contacted via referrals by regional managers and external candidates that were based on nominations from corporate offices. A total of 10 candidates have taken up the application. The company is in possession of their resumes, retail knowledge tests, standardized test scores from the Marshfield Applicant Exam, biographical data, and two personality dimensions tests. This information will be used in determining the company’s choice for the position.
Recruitment: It is the process of identifying and attempting to attract candidate who are capable of filling job vacancies appropriately (Kathryn M. Bartol and David C. Martin, 1988)
Gonzalez suggest that Mr. Root has the intentions of creating negative publicity and has been in contact with the law firm with whom are taking his case. In addition his actions based upon the information provided do not represent the level of loyalty and respect for the organization that is required of persons that are wishing to be promoted to higher levels within the organization. This neither information that we are provided does not provide nor give sufficient insight to this case that should/would warrant the need for Tanglewood to change/adjust its current promotion system for employees. The most important thing to remember is that you will need to be able to justify your decision. Documentation is key and required to be in compliance with OFCCP requirements. As one of the most critical steps in the process, it is important to keep the following in mind: The best candidate for the position was chosen based on qualifications. The candidate will help to carry out Tanglewoods mission
The organization should continue to do what it’s doing; which is overstaffing. There are an abundance of department managers and assistant mangers that aren’t completely necessary. But by doing so, Tanglewood can benefit by having a stockpile of talent. In other words having replacement in place incase of turnover, retirement or promotion. Stores are also equipped with staff for peak season shopping.
* By acquiring external talents, Tanglewood would safe on the development costs, however, they would not be aware of Tanglewood’s culture.
The Tanglewood organization should focus on acquiring people with general KSAOs. This will allow the company to obtain employees that will be able to do variety of job that are currently needed and ones that may be needed in the future. (Heneman, Judge, & Kammeyer-Mueller, 2006, p. 31)
Tanglewood’s recruiting methods are different and diverse in each of their regions, and by assessing these methods there are chances of improving and additionally uniting the operations of this company. Some improvements come from creating ztarget demographics, some come from looking into the methods of recruitment, and some come by addressing issues brought forth by those already with the company. By evaluating Tanglewood’s recruiting methods and creating a guide for it to adhere by, this company can develop a recruiting service that matches their unique company culture.
Recruitment can incur a very large cost to an employer, therefore, organizations try to uses the method of recruitment which will have the lowest cost impact to the organization for each candidate.
Once the analysis and job description for a job is complete, the next step would be to identify recruiting method to use in selecting candidates. Since recruiting is the first stage in the hiring process, it is important to attract qualified people who have the skills and experience the job demands. To do this, I will suggest that recruitment be done through job fairs and advertising.
Tanglewood should continue to overstaff. There is currently an abundance of department managers and assistant mangers that may at times border on surplus. However, Tanglewood can benefit by having a stockpile of talent by ensuring smooth succession in case of turnover, retirement or promotion. Overstaffing also ensures that trained staff is available during peak seasonal periods to ensure quality and the superior customer experience that consistent with the company’s values.
Many different avenues exist that can be utilized in the recruitment process. While traditional methods of recruitment such as newspaper advertisements employee referral programs are still be used, many companies, including Fortune 500 companies, are moving towards more technologically advanced avenues such as career opportunity pages on the company website, online job boards, social media, etc. The way an organization presents itself using any of these avenues is essential to the recruitment process as it is the only opportunity for the organization to attract
The method of recruiting has significantly changed over time. Today, there is less reading through stacks of resumes and more interacting with potential employees on a casual and formal basis. The method of job recruiting can include many different channels and practices. These methods can consist of practices such as attending job fairs, promoting from within, online and college recruiting, and referrals. Most recruiting methods are face-to-face interactions between the employer and potential employee. This gives the employers a chance to see the candidate in person, how they present themselves, and what they can bring to their company.
Currently there are only two methods of recruiting being used that contribute to the high turnover rate. If the organization hopes to increase customer service, and decrease turnover. We will have to implement a contingency plan to anticipate for planned, or unplanned turnover. For example, managers should make sure to have an up to date file of possible recruits. Since there is no current recruiting tactics-taking place, all the managers from every department must set up monthly meetings to discuss possible hiring needs. As we move forward as a company, we must become more aggressive when hiring, by using two hiring methods.
Organizations can be more effective in recruiting practices when they do the following: 1) analyze and evaluate future organizational goals (strategic planning); 2) make projections of turnover rates within group-level job tasks (successive planning); 3) assess current members’ skill and knowledge levels (promotion or shifts between job
Firstly, recruitment is the process of searching for candidates who will be qualified to meet the desired positions in the company. Figure 1.1 shows the four step process in recruiting potential prospects into any company. This process will determine the best means of hiring qualified employees. “Its purpose is to ensure that the required number of applicants with the required skills is generated at minimum possible cost; to eliminate poorly qualified candidates, thus improving the success rate of the selection process; and to help the firm meet its employment equity goals by attracting a diverse applicant pool.”