preview

Hrm 534 Course Project

Decent Essays

Coaching

Coaching is a useful way to develop people’s skills and abilities, and of boosting performance. It can also help deal with issues and challenges before they become major problems. Coaching typically begins with a personal interview with the employee to assess the situation, review current opportunities and challenges. After the interview, priorities for action are established along with specific desired outcomes. Individuals may also be asked to complete specific action items in a certain period of time that support the achievement of desired goals. Resources may also be provided such as articles, checklists and assessments.
For Walmart, coaching is an important initiative. Walmart employees not only engage with one another, but with the public as well. Having knowledgeable employees who display a friendly, positive attitude and offer assistance is very important to Walmart’s image. They want to create a warm welcoming environment so customers return to shop. If an employee is not displaying the proper behavior or attitude or not performing as desired, Walmart can use coaching as a tool to gather information as to cause as well as retrain and reinforce Walmart’s culture and values with the employee. This initiative will help ensure that Walmart customers have a pleasant shopping experience. …show more content…

More and more companies are using coaching to create a pipeline of leaders and to develop managers who can coach their own teams and help develop their employees’ career paths (Gurchiek, 2016). For Walmart and other organizations, leadership development is critical for driving revenue, engaging employees, and achieving and maintaining high overall productivity. Walmart could utilize their coaching initiative not only to improve employee performance but to groom and train their future leaders in soft skills to assist in the development of team members in reaching their full potential (Lunken,

Get Access