Introduction
This essay discussed about how the technology will assist the sales process and trust-based relationship selling. The sales process is the most important part of a salesperson’s job which included 7 inter-related steps. Trust-based relationship selling focus on solving customer problems, providing opportunities and adding value to the customer’s business over the longer term.
In modern society, technology has affected in every area and industries, and helped develop more advantage than tradition industries without technology. E-commerce, Customer Relationships Management (CRM) and online sales etc. are widespread use in many organisations around the word (Philip Kotler., 2013).
Sales process
The sales process consists of several steps that focus on the goal of getting new customers and obtaining orders from them. These sales process steps are prospecting, Approach, Need discovery, presentation, handling objections, close and servicing the sale. Technologies like Web-based technology can produce big organisational benefits for sales process. They help conserve salespeople’s valuable time, save travel dollars, and give salespeople a new vehicle for selling and servicing accounts.
Prospecting is the first step in the process that identifying qualified potential customers, which is essential to sales success as a database of inappropriate customers will waste time and money. Salespeople or companies can use searching engine like google or eBay to target and
Within these solutions we have utilized ERP, CRM, and SCM. Enterprise resource planning was used in planning what is needed to enhance the website for better communication with the customers. Customer relationship management is an effort to retain the customers. First of all just upgrading to LAN for our internet, speeding up the process of transactions will make the customer happier. Waiting on the transaction takes up their time, and it is valuable to them. Adding a digital dashboard to monitor products, inventory, customers, etc, is making use of supply chain management by reducing uncertainty and cycle times of products. [ (Performance Dashboard) ]
Information technology has advanced in multiple ways in society, where organizations has implement the structure into their work environment. Industries have outsource their manufacturing to other places in the world and rely on telecommunication to keep the marketing. The geographic distribution has changed significantly by reducing the distance it takes to complete an operation, due to information technology. These are just a couple of examples of how this advanced technology has reshape our society and continuing.
With the new age of technology we have entered, it would seem simple to enter the internet sales industry but things are not always as they seem. Entering the internet sales industry will prove to be a
Buyers never want to feel pushed, manipulated, or rushed. Sales professionalism is another factor into having a buyer and seller trust based relationship. This method is a way to approach customers in a trusting and non-manipulating tactic to satisfy the long-term needs of both the customer and the selling firm. Salespeople play a critical role on the sales floor. Almost all consumers in the society who are early adopters of an innovation often rely on salespeople as a primary source of information. Given the increasing importance of building a trust bond and developing a long-term relationship is an imperative that salespeople are truthful with the customers. It is important for salespeople to
The best method for a company would be to adopt an Enterprise Solution that encompasses all its activities and results in a cohesive and central information gathering and dissemination system through various reports. These reports should be readily available with current up to date accurate information and it will be additionally helpful if they are generated dynamically, meaning that information is updated automatically with regularity. Such a system will equip the sales person to be able to give out accurate information to the customer thereby enhancing his trust and developing his loyalty to the company.
Technology has advanced and changed very rapidly. Our business world depends on the most recent technology. Technology impacts customers’ choices of buying because what costumers want is convenience and personal satisfied tastes.
The explosion of technology innovations within recent years has created a multitude of new and exciting ways for companies to conduct business. We now have technologies such as robotic manufacturing, electronic mail, online videoconferencing, and global networks to connect everyone and everything. Small and medium businesses are now able to cross all traditional boundaries that limited them in the past. Technology has fundamentally altered the way businesses are structured and changed the ways in which managers perform their duties. Communication is essential for any business and for a business to survive in this modern environment managers must effectively manage all of these technologies (Robbins, and Coulter 60).
Over the past few years technology has caused significant changes in the way enterprises conduct business.
Over the years, technology has become a major part for a business and for an individual as well. Technology has become so advance that it has made a major effect for the staff as well as for the customers. New technology has helped in many areas such as data and information storage, advertising, transportation and communication.
An efficient and flexible sales process allows you to vigorously respond to market changes and make profit.
Companies go online to engage in advertising, buying and selling of products and services. Due to the increased competitiveness in the hypermarket industry, the adoption of e-business has helped companies gain a competitive edge over their peers in terms of reduced costs, increased revenue streams and greater customer satisfaction. Operational costs such
This paper will discuss various aspects of new direct sales and accounting system for Especially for You Jewelers (EFYJ). First, it will suggest at least five expected business benefits that the EFYJ Company might derive from a new system, and provide a rationale for these suggestions. Next, this paper will propose at least five system capabilities for the company, and provide a rationale for these proposals. Further, it will ascertain three possible scenarios in this new direct sales and accounting system. Subsequently, this paper will use Microsoft Visio to develop an activity diagram for each scenario that the author has identified. Also, it will use Microsoft Visio to complete a fully-developed use case
Organizations conduct transaction on a global scale, and they must adapt to the advances in technology to compete and succeed. E-commerce will provide a platform to promote growth and
Successful sales representatives help their business growth by cultivating relationships with new clients. Yet, most sales professionals have difficulties find the time that is required to turn potential sales leads into profitable clients. Many salespeople use the process of strategic prospecting to help generate business (Ingram, LaForge, Avila, Schwepker, & Williams, 2007). Strategic prospecting is a process that identifies, qualifies, and prioritizes sales leads (Ingram et al., 2007). The process funnels large numbers of potential customers into a small number of extremely promising prospects, saving the salesperson time and effort (Ingram et al., 2007). The process starts through multiple methods of location new prospects, eliminating
With the rapid development of information technology, the world is increasingly connected and the gap between companies and consumers is shrinking. Meanwhile, with a